Operations Superintendent

**Qualifications & Experience**:
Matric or equivalent
Degree/ Diploma in a Logistics related field
5 Years experience in Warehouse Management Receiving / Dispatching / Operation Warehouse Skills/ Strong Administration Skills
Experience in leading teams
2 years’ experience in Inventory Management
Experience in handling Dangerous goods (HAZCHEM)

**Key Responsibilities**:
**Key Perfornance Indicators**:

- Assist Operations Manager in achieving site specific OTP's, EC Audits and SHEMS Audits
- Adherance to, control, monitor and enforce all Policies, Procedures, and Health BQMS
- Plan resourcess (Equipment and people) to meet the clients service requirements
- Ensure legal operational compliance

**A: OPERATION**
- Oversee planning operation to ensure good customer service and timeous deliveries.
- Ensuring that daily updates are given to management and were required action has been taken
- Anticipates problem areas and ensures that a contingency plan is in place.
- Source and introduce, where possible, 'best practice' into the facility to ensure a competitive advantage
- Ensure that the warehouse conforms to excellent housekeeping.
- Ensure that all POD's and returns are checked and forwarded to the relevant persons including returns on a daily basis
- Returns are managed and controlled
- Ensure all required administration of documentation is checked,followed up on and filed correctly.
- Maintain all necessary records that are related to ISO compliance certification and ensure that records are available
- Co ordinate all claims until closure
- Update overtime, leave and sick leave records reporting into you
- Any adhoc Admin, HR and Sherq reports and feedback if necessary
- Anticipate possible conflict and takes preventative actions.
- Be prepared to counsel / discipline employees as and when the need arises.
- Communicates standards of housekeeping to staff and takes appropriate action when standards are not adhered to (5S).
- Compile training needs analysis and encourage staff development.
- Conduct job specific training and complete Record of Training for new employees and contractors.
- Ensure that adequate communication is in place, in the event of overtime.
- Conduct training on amended procedures.
- Deals with unexpected / unplanned occurrences with minimum cost or loss of profit.
- Ensure that all ofice equipment is in good optimal working condition.
- Identifies training needs and employees with potential for advancement on the Basis of work performance.
- Manage absenteeism in accordance with company procedures.
- Manage the schedule of annual leave for all staff reporting into you.
- Measure Picker and Checker Performance, record statistical data and compile Dailly reports with graphs.
- Obtain all relevant information for daily completion of the KPI Report for all Cients
- Prepares daily picking activities of shift in advance and arranges for the necessary resources.
- Ensure all exception reports are clear and all PGI dates have been met
- Reviews performance of individuals against set requirements on an annual basis.
- Willingness to work overtime.

**B. HUMAN RESOURCES**
- Maintain staffing levels within the operational
- Retain key personnel
- Develop staff at operational levels to ensure compliance with 'best practice'
- Conduct an Annual Training Needs Analysis with all staff members
- Ensure that the Disciplinary and Grievance procedures, OHS Act etc. are adhered to at all times.
- Review Individual staff members performance against set requirements on a bi-annual basis.
- Chair/Attend disciplinary and grievances hearings
- Ensure that the annual medicals are done