Functional Analyst Ii

**Purpose of the Job**:

- To evaluate business requirement specifications, transform the essential components into an abstract and algorithmic business models, and as such, identify the use cases to transform into logical and technical views through configuration of the SAP system.
- To ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.
- The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements.
- This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements.
- This role works closely with a cross-functional team and supports the system designers with co-creating sustainable new solutions.

**Job Objectives**:
Identify use cases and transform them into logical and technical views, architectural diagrams and functional specifications.

Perform routine gap analysis to determine and understand the functional business requirements and changes as defined by the Business Analysts, Product Owners and other stakeholders. Identify problem areas, measure various areas of performance, propose changes and develop process improvement initiatives.

Perform systems integration of medium to high complexity, and provide support to the systems designer in the identification of data conversion and reporting requirements.

Work collaboratively within and across functions, building and maintain a trust relationship with business and IT stakeholders by delivering what was promised and providing technical and functional knowledge and support to the team as well as system users.

Estimate, schedule, prioritise and deliver on business-critical projects. This includes accurate and justifiable effort estimations for completion of work, identifying business and functional dependencies to effectively prioritise and schedule delivery of assigned work packages and providing accurate and concise feedback to team leads, highlighting task status, issues and risks.

Analyse test requirements and test scenarios

Facilitate and execute QA testing/user acceptance and go-live support activities. Maintain and enhance manual and automated test case repository.

Complete deliverables throughout the system lifecycle for compliance according to agreed plan, supporting the delivery of projects in assigned area, while consistently reviewing and analysing accuracy and quality of own deliverables.

Maintains clear communication channels with project team on work status. Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the project.

Continuously support the business environment, through maintaining an understanding of initiatives and objectives, its various line portfolios, and the current trends and developments in the technology field.

Work within the framework Agile methodologies and/or other agreed cross-functional team ways of working.

**Qualifications**:

- Bachelor's Degree or Diploma in Information Systems, Computer Science or in a related field - (essential) OR Demonstrable knowledge and practical ability - (essential)

**Experience**:

- +4 years' experience with demonstrable knowledge and experience in system analysis, functional analytics, integration, configuration, testing, design, and architecture - (essential).
- Experience in a retail environment - (essential).
- Customised system integrations experience with eCommerce projects - (essential).
- Experience working on projects in Agile and DevOps - (essential).
- Experience in a retail environment - (highly desired).

**Knowledge and Skills**:

- Understanding and configuration ability of SAP SD, Pricing (MM\SD Retail), billing and order management functionality with Retail Pricing functions - (essential)
- Understanding and configuration ability of SAP Promotions and Bonus Buy functionality - (essential)
- Understanding of cloud technology and solutions (preferably AWS) - (essential).
- Strong proficiency in MS Office 365 specifically Excel and Projects - (essential).
- Agile/Scrum toolset (preferably Atlassian) - (desired).

**Applicant Feedback Policy**: