Credit Controller

1 week ago

Pretoria, South Africa Alumo Energy Full time

**Job Overview**: As a Credit Controller, you will be responsible for managing the credit control activities of the company, ensuring timely payment of outstanding client invoices and minimizing bad debts. You will play a crucial role in maintaining positive relationships with clients and internal stakeholders, while also safeguarding the financial health of the organization.

**Roles and Responsibilities**:

- **Debt Collection**:

- Negotiate payment plans with clients experiencing financial difficulties.
- Resolve billing discrepancies and disputes in a timely manner.
- Escalate unresolved issues to senior management as necessary.
- **Cash Flow Management**:

- Monitor and analyze debtor balances to identify potential cash flow issues.
- Provide regular reports on aged debtors and cash collection forecasts.
- Coordinate with other departments to ensure invoices are processed promptly.
- Implement strategies to reduce debtor days and minimize bad debt losses.
- **Relationship Management**:

- Build and maintain strong relationships with clients and internal stakeholders.
- Act as the main point of contact for all debtor-related inquiries.
- Provide excellent customer service and address client queries or concerns professionally.
- Collaborate with account management teams to resolve payment issues and improve debtor management processes.
- **Compliance and Reporting**:

- Ensure compliance with relevant regulations and company credit policies.
- Keep abreast of changes in legislation affecting credit control practices.
- Prepare regular reports for management on debtors aging, collections, and bad debt provision.

**Requirements**:

- Proven experience working in credit control or a similar financial role.
- Strong knowledge of credit control principles, practices, and regulations.
- Excellent communication and negotiation skills.
- Proficiency in financial software and MS Office, particularly Excel.
- Ability to work independently and collaboratively in a fast-paced environment.
- Attention to detail and strong analytical skills.
- Problem-solving attitude and ability to handle difficult situations diplomatically.

**Job Types**: Full-time, Permanent

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