Operations Project Administrator
7 days ago
Our client in the Marketing and Advertising industry is seeking a pro-active Operations Project Administrator with exceptional organization skills, confident Excel skills and proven Project Management experience to join their team in based in Sandton, Johannesburg.
PURPOSE OF THE ROLE
- Efficient project management, logistics, contracts & general administration.
PROJECT MANAGEMENT
Manage full installation projects from start to end ensuring customer satisfaction
Manage multiple installations timelines, all stakeholders involved incl. client, installers, suppliers internal sale person / operations team etc. ensuring efficient delivery of multiple projects.
Adherence to defined timescale and budget for all projects.
Anticipate needs and ensure preparations against potential risks
LOGISTICS
Coordination of all logístical elements of an installation
Manage the distribution and administrative details of all outgoing and incoming equipment logging serial numbers, device IDs, destinations, and client details. Includes distribution and returns, and retrieval of company equipment.
Manage and control courier process, Track and trace and SLA adherence. Local and international.
Report all consignments dispatch & receive.
Resolve queries from courier companies
Distribute courier quotes
ADMINISTRATION
Manage stock control and allocations
Manage hardware failures report and tracking
Entry of all service-related tickets to Accounts for billing
Swap out of Units
Respond to all general queries timeously
Follow up ensure adherence to turnaround time Close out completely
Monitor ticket duplicates no more than 1 person dealing with same query/ tickets
Administration, Liaising and arrange installers
Assist Customer Support Services and Technical Support Services with basic technical enquiries
EDUCATION & EXPERIENCE
Matric
Project Management training / experience essential with a track record of managing successful projects (to be assessed)
High level usage of Excel to be assessed
5+ years Administration experience
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