Junior Accident and Health Underwriter

1 day ago

Sandton, South Africa Guardrisk Full time

**Introduction**
- Responsible for an underwriting/Policy Administration, such as issuing new business, effecting changes/endorsements to existing business, providing overall supporting role to the renewal process (i.e. preparation of claims reports and preparing renewal terms templates), and liaising with brokers.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- Responsible for an underwriting/Policy Administration, such as issuing new business, effecting changes/endorsements to existing business, providing overall supporting role to the renewal process (i.e. preparation of claims reports and preparing renewal terms templates), and liaising with brokers.

**Requirements**:

- Grade 12
- FAIS - Completed RE5 Certificate and Credits (60 credits)
- At least 2 years underwriting exposure
- Basic Personal Accident and Stated Benefits insurance knowledge essential
- Knowledge of the South African Insurance & Re-Insurance market
- Sound knowledge of statutory and legislative requirements
- Sound knowledge and understanding of underwriting principles, commercial, financial and business acumen
- Basic system operating knowledge essential
- Must be able to work in Word and Excel

**Duties & Responsibilities**
- Support Underwriting and Marketing Teams where required
- Handling underwriting queries from brokers
- Maintaining and building relationships with brokers
- Diarize issues that need to be followed up
- Processing of new policies, renewal policies and endorsements including credit control
- Ensure filing of closings and schedules according to company procedure
- General office administration
- Maintain, monitor and continually improve service levels
- Build and maintain internal and external relationships with all key stakeholders
- Deliver product solutions to meet the client’s needs
- Handle all broker queries, complaints and problems
- Refer problems to relevant department, where necessary
- Escalate problems or complaints where necessary
- Develop and maintain exemplary broker service relationships
- Feedback evolving client needs and industry trends to business
- Suggest new products and or product enhancements to address changing client needs
- Ensure competitive pricing structure while maintaining loss ratio’s
- Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship

**Competencies**
- Client/ Stakeholder Commitment
- Collaboration
- Networking
- Must have accuracy and high attention to detail
- Problem solving skills

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