Senior Manager: Digital Transformation

Senior Manager: Digital Transformation is accountable to the Chief Knowledge and Digital Officer (CKDO) of the Coega Development Corporation (Pty) Ltd.
- MANDATE
- The CKDO chairs a digital delivery board or that meets every three to six months. (Note: This depends on the perceived speed of change that the board has identified.) Participants of the board will be derived from the ICT Steering Committee.

The Senior Manager: Digital Transformation participates in the following governance domains: business strategy and planning, enterprise architecture, IT strategy and planning, and marketing strategy and planning.
- DESCRIPTION**PRIMARY RESPONSIBILITIES**
- Works with, the CEO, CKDO, and EXMA to create a digital vision for the organisation, and to identify the opportunities for differentiating digital capabilities and solutions.
- Leads the process to identify and evaluate internal digital asset capabilities and strengths. Assesses external digital opportunities and threats as key inputs to making the best decisions on business strategy, given digital realities.
- Leads the development of the digital business strategy and roadmap and ensures its integration with the organisation strategic planning process, and the resulting business strategy and plans. Provides a single point of coordination and executive oversight for all digital initiatives and transformation projects.
- Ensures that the organisation is developing the digital assets and capabilities that will be needed to survive and thrive in the midterm and long term.
- Acts as a champion and change agent in leading the organisational changes required to create and sustain organisation digital capabilities.
- Defines and reports on digital business KPIs and metrics that represent progress against digital goals.
- Acts as a thought leader on emerging digital business models and technologies, articulating the digital future and the organisation’s role in it internally and externally.
- Builds and maintains external relationships in academia, as well as with industry bodies, vendors, and technology analysts to learn and influence.
- Manages a team of analysts, researchers, technologists, and champions in executing the organisation’s digital business mission. Incubates new organisation capabilities.
- Partners with the CKDO and ICT organisation to develop and exploit new digital business solutions to create a competitive edge for the organisation. May also own and lead development teams and projects directly.
- Partners with the HR function to build digital talent in the organisation.

**REPORTING LINE AND TEAM STRUCTURE**

Reporting to the CKDO, the Senior Manager: Digital Transformation is a member of OPSMA or such like structures. As with all senior business leaders, from time to time, the Senior Manager: Digital Transformation is required to represent the company as a whole and must have broad knowledge of all aspects of the business. The Senior Manager: Digital Transformation often also has broad organisational authority to drive cross-organisational collaboration and integration as needed.

The Senior Manager: Digital Transformation will typically work with a catalyst team of analysts, researchers, technologists, and champions. Some small teams might incubate larger future capabilities, but the intent is to transfer those to the relevant line organisations in the enterprise, not to build a “ICT empire.”

The Senior Manager: Digital Transformation role also includes an execution component, it may also be combined with the CKDO, digital business unit leader, digital marketing officer and/ or CEO. Eventually, new capabilities incubated directly by the Senior Manager : Digital Transformation are likely to transfer or migrate to these other roles, so healthy relationships must be maintained.

**GOVERNANCE AND KEY RELATIONSHIPS**

The CKDO chairs a digital delivery board or that meets every three to six months. (Note: This depends on the perceived speed of change that the board has identified.) Participants of the board will be derived from the ICT Steering Committee.

The Senior Manager: Digital Transformation participates in the following governance domains: business strategy and planning, enterprise architecture, IT strategy and planning, and marketing strategy and planning.

The Senior Manager: Digital Transformation needs to influence and build strategic relationships with the following key stakeholders:

- **The CEO and executives —**The Senior Manager: Digital Transformation must deeply engage with these stakeholders in a two-way dialogue to understand the highest-level goals of the organisation as input to the digital strategy, and to ensure all of these stakeholders understand the key digital issues for internal planning and external communication.
- **The CKDO and senior IT leadership team —**Most, if not all, digital initiatives will be implemented or integrated into the internal IT assets and capabilities, or cloud-based services, with deep implic