Product Specialist: Emerging Payments

**Job Purpose**Responsibilities**:
**Financial**:
Execute on the product revenue to achieve the agreed financial objectives by driving sustainable growth, ownership and performance for product and Sales within Transactional Services and CIB
- Execute on financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance
- Client growth by executing on identified product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation
- Execute on the refund app for product & conduct root cause analysis and execution of remedial actions and development of preventative measures**Customer**:
Participate in client engagements to in support of sales and to ensure product health and utilisation
- Execute on product enhancement and ideation based on client feedback
- Support Product Sales expert on client deal structuring, problem statement, product alignment and client strategy formulation
- Execute on the identified product value chain improvements**Product management**:
Delivery of business roadmap & strategy through continuous product development including assistance with query resolution around feature functionality
- Identify new innovation/product health opportunities to feed the program backlog
- Execute on the digital first strategy creating cohesion between segment, channel and product
- Participate in all ceremonies as required for cadence and value creation (Stand-ups, focus sessions, backlog, sprint planning, retrospectives)**Stakeholder Management**:
Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing
- Build relationships to enable the effective negotiation with relevant stakeholders on behalf of the client to meet the client’s requirements in a mutually beneficial way.
- External & Internal stakeholder management through effective reporting and communication across Nedbank
- External & Internal stakeholder engagements to champion product forums across clusters**Industry**:
Driving product ideation and execution whilst ensuring appropriate contribution in strategic engagements & reforms
- Drive performance against targets set for regulatory compliance, risk management/risk appetite, internal audit, market conduct and other business process obligations
- Ensure operationalisation & change management of industry, regulation and compliance requirements**Risk, Internal Audit & Compliance**:
Prevent loss and risk, enforce internal controls and ensure thorough adherence of effective product management processes.
- Accountability of Risk, Internal Audit and Compliance
- Engage Business Analyst to re-engineer required processes to ensure efficacy and adequate risk control.**Career development**:

- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
- Preferred Qualification- Relevant post grad qualification will be advantageous.- Essential Certifications- Industry/ Product specific
- Minimum Experience Level- 3-5 years of product management experience couple with the following expertise:

- Instant EFT API operationalisation and execution
- SBV Payment integration
- FCS pre-announcement integration
- G4S pre-announcement integration
- Manual banking off Device
- Device Recycling through vendor partnership
- Cash maximiser implementation

**Technical / Professional Knowledge**
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Behavioural Competencies- Customer Focus
- Decision Making
- Facilitating Change
- Influencing
- Innovation
- Technical/Professional Knowledge and Skills

**Preference will be given to individuals from underrepresented groups**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_