Senior Specialist: Change Management

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- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Provide advice, oversight and support in the positioning of change initiatives related to Payments business within the Absa Group emanating from the Industry and/or Regulatory change.

Create frameworks to support the desired operating and reporting model as well as strategy and value chain formulation for cross Business Unit alignment and positioning.

**Job Description**:
Key Accountabilities

Advisory expertise and support:

- Provide support and guidance on complex and key payment change matters, ensuring alignment with business and technical strategy across the Absa Group

Change frameworks and standards:

- Ensure the design, implementation and maintenance of payment change frameworks and standards

Change programmes:

- Oversee payment change and efficiency programmes as senior specialist and provide guidance and advice where required
- Manage an Absa integrated payment change management Book of Work to ensure critical payment change initiatives are logged and delivered within the respective Product, Technical and Businesses areas.

Compliance and Risk Management:

- Fulfil all activities in adherence to relevant control and compliance requirements

Stakeholder Management:

- Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, payment associations and bodies, business partners and other Absa entities

Governance:

- Oversee the fulfilment of all required governance activities, including change tracking and reporting
- Report and present into the various levels of the Payments Governance Structure

Accountability:

- Liaise with stakeholders and execute Payments operational plans through approved governance framework
- Communicate industry changes related to outcomes of internal payments governance forums - & relevant sub-committees
- Execute annual routine payment reporting initiatives (i.e., PAYER report; annual attestations where applicable)

Representation and work in the industry:

- Represent Payment Change management at relevant Absa, Interbank and Banking Association forums where payments products and streams are affected.
- Ensure alignment within Absa on all decisions and outcomes made within the industry affecting relevant payment change initiatives through the appropriate internal governance forums

General Support with other ad-hoc functions
- Assist Absa Group with the socialising and tracking of any regulatory and/or industry payment change initiatives
- Provide change management support to the Absa Payment Specialists in monitoring change progress within the industry and internal to Absa across the various impacted Products and Businesses.

Role / Person Specification

Education and Experience Required:

- Specialist Payments knowledge across all payment rails - Minimum 5 years at advanced level
- Five (5) years Operations, Payments and Change Management experience
- Five (5) years Stakeholder Management
- Experience in the IT network environment preferred
- Business annalistic knowledge and experience

Knowledge & Skills:

- Programme management
- Customer orientated and relationship management
- Developing and implementing operational risk guidelines
- Quality and detail orientation
- System operations
- Risk management
- Communication skills (problem resolution)
- Senior level payments knowledge

Competencies:

- Leading and supervising
- Decision taking and action initiation
- Planning and organising
- Persuading and influencing
- Presenting and communicating information
- Adhering to principles and values
- Adapting and responding to change

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_