Technical Services Manager

1 day ago

Durban, South Africa Abantu Staffing Solutions Full time

**Main Purpose of Job**
- Responsible for managing and motivating all services’ staff and other personnel.
- Ensure delivery of a high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve targets.

**_Duties and Key Responsibilities_**

**Responsible for overseeing the entire Post-production Operation**:

- Manage the Contract with the Client whilst maintaining profitability and productivity in the operations.
- Plan, implement and monitor annual budgets for the entire site, scheduling expenditures, analysing, and reporting on variances and taking appropriate corrective actions to compensate for variances.
- Management of financial and administration requirements
- Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and adhered to optimise operational functioning.
- Compile various reports including KPI reports on a monthly basis and submit these to relevant personnel.
- Ensure the PPO maintains sufficient resources in order to meet customer demands.
- Ensure operations adhere to SHEQ standards and ISO standards.
- Ensure Operations strive to fulfil BEE objectives such as procurement and recruitment objectives.

**Promoting customer relations**:

- Maintain good relationships with external and internal customers and handle any customer complaints according to procedure.
- Promote interdepartmental cooperation.
- Review customers service orders and inspect the quality of technician repairs before the release of vehicles.
- Develop, implement and monitor guidelines for working with customers to ensure maximum customer satisfaction

**Manage all productive staff effectively and efficiently.**
- Plan and adjust staff workloads and allocate daily tasks and activities to staff by assigning tasks to match their skills and abilities.
- Provide advice and technical assistance to team members.
- Ensure all operations staff adhere to Standard Operating Procedures
- Ensure all staff are adequately trained in terms of their duties and the use of various products and equipment.- Using the Performance Management system ensure all staff are appraised on the performance of their duties and given sufficient training, coaching and mentoring where applicable.
- Ensure all new staff are properly inducted on all matters such as work facilities, policies, procedures, equipment use and job descriptions.
- Ensure all department employees’ clocking’s are authorised and time sheets are submitted to payroll on a weekly basis
- Ensure corrective action is taken on employees who do not comply with policies and procedures of the company

**Additional Duties**
- Ensure the department adheres to ISO 9001 Quality Processes and standards.
- Ensure the department adheres to ISO 14001 Environmental Processes and standards.

Ensure the department adheres to ISO 18001 Health and Safety standards.

**Qualification**:

- Grade 12 and relevant qualification
- 3-4 Years’ experience

  • Technical Services Manager

    1 day ago

    Durban, South Africa Elchemie Full time

    **Global Shipping and Logistics company has a vacancy for a Technical Services Manager. Relevant Tertiary qualification and previous experience in similar position within automotive industry required. The purpose of the role is managing and motivating all services’ staff and other personnel. Ensure delivery of a high level, quality **service, and on time...

  • Technical Services Manager

    2 weeks ago

    Durban, South Africa HR Genie Full time

    Purpose of the Role:This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting continuous improvement initiatives.The Technical Services Manager plays a crucial role in maintaining and optimising the...

  • Technical Services Manager

    2 weeks ago

    Durban, South Africa HR Genie Full time

    Purpose of the Role:The company is dedicated to enhancing business performance, operating sustainably and profitably, and leveraging its value chain for long-term growth.This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical...

  • Technical Services Manager

    3 weeks ago

    Durban, South Africa Tongaat Hulett Full time

    Purpose Of The Role This role is based at the refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting continuous improvement initiatives. The Technical Services Manager plays a crucial role in maintaining and optimising...

  • Technical Services Manager

    2 weeks ago

    Durban, South Africa Tongaat Hulett Full time

    Purpose Of The Role This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting continuous improvement initiatives. The Technical Services Manager plays a crucial role in maintaining and optimising...

  • Technical Services Manager

    2 weeks ago

    Durban, South Africa Netcare Full time

    Management of all hospital facilities, clinical infrastructure and assets. - Management of all staff in the Technical Department. - Ensure proper planning of resources in accordance with ISO 55000 principles. - Ensure the correct skills are provided for the specific job. - Training of nursing, pharmacy, admin and management staff on technical related...

  • Cloud Technical Service Manager

    2 weeks ago

    Durban, South Africa Continent8 Full time

    **Cloud Technical Service Manager** We are seeking a Cloud Technical Service Manager to join our Cloud Architecture team located in Durban, South Africa. You'll be performing as a member of the cloud architect and product team supporting various initiatives! **The Role** **As a**Cloud Technical Service Manager**you will be responsible for**: - Regularly...

  • SecureDrive- Technical Supervisor

    3 weeks ago

    Durban, South Africa Architectural Services Full time

    Join to apply for the SecureDrive - Technical Supervisor role at Architectural Services . Vacancy: Technical SupervisorRegion: KZN-DURBANReporting to: Technical Manager Overall Purpose of the Job: To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment...

  • SecureDrive- Technical Supervisor

    2 weeks ago

    Durban, South Africa Architectural Services Full time

    Vacancy: Technical Supervisor Region: KZN-DURBAN Reporting to: Technical Manager Overall purpose of the job: To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required To contribute daily to our mission of earning the reputation...

  • Gdt Technical Services Manager

    1 week ago

    Durban North, South Africa Aspen Pharma Group Full time

    **ROLE PURPOSE**: Strategic and tactical role in the digital technology organisation and is accountable for the design methodologies and assurance of new and changing of all the technical services across Aspen and supporting business and technology partners/vendors globally. The accountability of the role includes architecture development, maintenance and...