Relationship Analyst

Job Description

To support the Business Relationship Manager by analysing credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship- Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship- Year on year revenue growth versus budget for team portfolio- Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards- Act as the point of contact for the defined customer portfolio.- Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer- Manage the growth of active customer Account Base to increase client base- Ensures a competent portfolio management as well as asset and liability growth- Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards- Manage the growth of active customer Account Base to increase client base- Maximise Business Portfolio cross sell opportunities and strengthen client relationships- Convert identified leads into successful sales- Achieve individual targets as set according to appropriate business area or sales plan- Comply with governance in terms of legislative and audit requirements- Manage the % of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team per BS Team / region based on facilities approved and documents submitted- Ensure effective Data Management by ensuring expired limits are attended to against set target- Prepare credit proposals for review by the Credit Product House- Compliance with procedures and processes- Keep abreast with what's happening within the market place and more specifically with regards to process and credit policy- Manage own development to increase own competencies

Job Details

Application Closing Date

02/02/24