Customer Service

1 week ago


Durban, South Africa Imprecca (PTY) Ltd Full time

CUSTOMER SERVICE & SHIPPING ASSOCIATE

You will be the first point of contact for our customers, and you will work closely with our sales, marketing teams and warehouse to ensure a seamless customer experience.

**Responsibilities**:

- Working closely with the warehouse team members to ensure customer orders are correctly dispatched daily from our warehouse.
- Assisting with general office & administrative tasks.
- Liasing with couriers regarding all shipping queries, daily collections/ pick ups etc.
- All shipping admin & fulfilment duties on Shopify & the respective courier platforms.

Key Traits:

- Adaptive & Resourceful
- Well organised
- Assertive
- Works well under pressure
- Attention to detail
- Deadline & goal driven
- Ability to communicate clearly
- Ability to think on your feet & make judgement calls

To be successful in this role, you will need exquisite communication and problem - solving skills, a positive attitude, and the ability to multitask and work effectively in a team environment. You will also need to be comfortable using technology and various software programs.

If you have previous experience in a customer service role, are passionate about providing exceptional customer experiences, and have a willingness to learn and grow, we want to hear from you.

This is a full
- time position in our Head Office in Durban.

**Salary**: From R5,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)


  • Customer Service

    1 week ago


    Durban, KwaZulu-Natal, South Africa Continuous Communications Full time R12 000 - R17 000 per year

    About the RoleWe are seeking a motivated and experienced Customer Service & Administration person to take ownership of our customer communications and administrative processes. This role is ideal for someone who enjoys music, takes initiative, and prides themselves on delivering outstanding service and efficient operations. This is a hands-on role suited to...


  • Durban, South Africa Vopak Full time

    Durban Customer Service 40 hours **Description of** **this vacancy**: Start your career as a Customer Service Representative at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Vopak...


  • Durban, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Durban, South Africa. **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Establishing and maintaining customer relationships. Actively listening to customer needs and enquiries to determine...


  • Durban, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Durban, South Africa **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Establishing and maintaining customer relationships. Actively listening to customer needs and enquiries to determine...


  • Durban, South Africa Mondi Group Full time

    Job title : Customer Services Manager Job Location : KwaZulu-Natal, Durban Deadline : December 25, 2025 Quick Recommended Links Jobs by Location Job by industries Your mission : Lead the Customer Service teams at Merebank and Richards Bay mills and have a strong team set-up in place allowing an efficient way of order management activities. Strong...


  • Durban, South Africa Pty Full time

    Overview Start your career as a Customer Services Representative at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. As a Customer Services Representative based at Terminal Durban you...


  • Durban, South Africa Vopak Full time

    Vopak uses cookies for a proper functioning of this website. Cookies are small (temporary) text files that are stored by your browser. For example, we use functional cookies to remember your settings, and analytical cookies to anonymously analyze and improve the use of the website. More information can be found in our cookie policy about the cookies that are...


  • Durban, South Africa Aloecrest Healthcare Full time

    We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. KNOWLEDGE & RESPONSIBILITIES - Listening to customer...


  • Durban, South Africa Bespoke International Group Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Durban, South Africa RELX Full time

    Key Accountabilities: Service Delivery - Act as an ambassador of the company and demonstrate company values. - Telephone and written correspondence Etiquette: Deal with customers in a professional manner. - First Call Resolution: To effectively resolve customer enquires on first contact. - Take ownership of customers’ requests and liaise with other...