Receptionist
3 days ago
Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across South Africa. A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar’s property management services. Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. Trafalgar Financial Services (“TFS”) is an authorised financial services and credit provider with a specialist property finance focus.
**Minimum Experience required:
- **
- Matric
- Microsoft Office knowledge
- Must have Sectional Title repairs and maintenance experience.
- Think on their feet and is proactive
- Be approachable and very helpful
**Responsibilities include:
- **
- Answer all incoming calls and handle enquiries
- Redirect calls as appropriate and take adequate messages when required
- Greet and assist /direct public and clients.
- Contribute to individual and team performance requirements
- Achieving 24hr turnaround time (deadlines) and maintaining world class service delivery with the 1st time right approach
- Cash Transactions of recycling bags, remotes & panic button batteries, masks, sanitisers etc.
- Post & circular distributions
- Purchasing of airtime for the landline
- Resident queries such as cell phone, iPad, laptop assistance etc.
- Booking of bus, cleaners, Gardener, Maintenance etc.
- Capturing all transactions on various spreadsheets
- Meter Readings, Storerooms and Carport
- Invoicing of cleaners, gardeners, maintenance, advertisements, remote replacements etc.
- Booking of Medical Assessments
- Updating of Notice Boards and frames at the lift
- Arranging monthly Welcome meeting
- Conducting Security clearance
- Payment requisitions & Petty cash capturing
- Compiling suggestion box comments for Health and Wellbeing meeting
- Setting up hall for events, meetings and memorials
- Arranging Annual services of Pest Control, garage doors and solar systems.
- Assisting GM and OM when needed and requested
Please use Reference**:REC10/**25
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