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Training Officer

3 weeks ago

Kuils River, South Africa Recruit4Success Full time

If you are passionate about facilitating change through educating, training and developing people, this opportunity may be for you.

Our financial services client's culture is one of making our best life possible at work and their values empowers them to make a difference in everything they do.

**About the team**:
The Learning and development (L&D) team is centrally organized, and forms part of the People Support Function. L&D consistently strive to grow and develop all individuals and teams ensuring that knowledge, skills, and capabilities are aligned to business performance. Although the team is small, they are an energetic and dynamic powerhouse of young collaborators who thrive on multi-tasking and delivering work of impeccable standards.

There is a real passion for making things happen and they are always open to new and fresh ideas of bringing learning to the business.

**Purpose of the role**: They are seeking a dynamic facilitator that can deliver and develop internal training solutions, assist with learnership programmes, employee training needs analysis, assessments and administration.

**Duties to include**:

- Conduct a training needs analysis in conjunction with departmental stakeholders and collate the annual training plan
- Deliver and evaluate training using various learning methodologies
- Design, develop, maintain, and update training materials
- Oversee learnership implementation, rollout plan, monitor and report on learner progress
- Accurately record and report on performance contracts and reviews on Sage-300 Performance System
- Record and report on training attendance, assessment results and learner feedback
- Build and maintain strong relationships with stakeholders

**Behavioural Competencies**:

- Resilient to change, cope under pressure, be able to multi-task and handle several different projects
- Creative and innovative thinking ability to keep things fresh
- Excellent interpersonal and organizational skills
- High attention to detail, data analysis and confidentiality
- Excellent presentation skills to present and manage training programs effectively

**Requirements**:

- OD-ETDP Qualification at NQF5 level
- HR or related Diploma or Degree (advantageous)
- Approximately 3 years’ experience as an ETD Practitioner in a service or sales organisation
- Experience in a contact centre or financial services environment would be an advantage

**Software**: MS Word, MS Excel, MS Outlook, MS PowerPoint
- Adult Learning principles and methodologies
- Instructional design principles
- Training delivery - this includes the traditional and technology enabled approaches as well as the ability to evaluate learning impact

**Salary**: R20,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Kuils River, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- training: 2 years (required)