Area Manager

**Area Manager - Security Industry**

**Location: Cape Town**

**Salary: R19 200 Basic + Company Car + R600 Cellphone**

**Company**

A leading provider of specialized services in the security and risk management sector, operating across multiple regions with a focus on operational excellence, incident resolution, and strategic field oversight.

**Purpose**

The purpose of the Area Manager role is to oversee operations within a designated region, ensuring compliance with company policies, operational efficiency, and proactive incident management. The role includes leading investigations, reporting, stakeholder engagement, and guiding on-ground teams to uphold service standards and security protocols.

**Responsibilities**

Hiring of all new guards and posting of guards
- Ensure that all new employees are loaded onto the clocking system and had an induction session with HR
- Ensure that all new employments are approved by Senior Management before new employee is issued with contract
- Ensure that postings are attended to for dayshift and nightshift for all allocated areas
- Responsible for all postings for all areas
- Go through patrol reports daily and compile report of all missed patrols (Jhb and Dbn areas) - send to all managers

Staff Management
- Ensure that all staff issues are escalated to HR, including hearing requests, warnings, staff on unauthorised leave and need for counselling sessions with staff
- Ensure that supervisors are following rosters allocated to them
- Ensure that supervisors are checking who is on site every day and night when visiting sites
- Ensure that site posting sheets have been handed over to the relevant staff daily
- Ensure that an up to date and accurate roster is on all sites at all times

Site Management
- Ensure that the required sites are visited on a daily basis - at least 50% of sites allocated to you must be visited per day
- Ensure that any incident or issues are posted on the group, and that the relevant parties are notified
- In the event of an incident or issue at a site allocated to you, ensure that you do not leave the site until such time as the issue has been resolved
- Communication between clients and managers is of utmost importance. Always ensure client satisfaction
- You will be responsible to lock and unlock shops at sites in the event of tenants not paying rent

Vehicle Management
- Ensure that vehicle inspection has been done by supervisors and that trip sheets are accurate
- Monitor supervisors trip sheets daily
- Ensure that supervisors are adhering to company rules always related to use of company vehicle
- Ensure that weekly inspection of own company vehicle is done each Friday at 13h00 together with Investigations Officer
- The company will hold all area managers liable for traffic fines incurred by them
- In the event of a vehicle accident, where the area manager was at fault, the relevant area manager will be held liable to pay the excess for vehicle repairs

Staff Pay and General Queries
- Ensure that staff receive their payslips timeously
- Inform all staff that pay queries will be collected between the 16th and 19th
- Ensure that all pay queries are given to payroll by no later than the 20th
- Ensure that all pay queries for relevant sites are collected by the 22nd, and that feedback is given to staff

Training
- Ensure that training is provided on staff operating procedures for every site allocated to you
- Ensure that training is provided on site operating procedures for every site allocated to you
- Ensure that training registers are completed for every training session with staff, and that completed training registers are handed to HR
- Provide all training on site as and when needed for any problems or issues that might arise

Time and Attendance
- Ensure that the correct information has been given to the relevant parties to update the rosters on any changes during the month
- Rosters will be given to managers for relevant areas by the 28th of every month
- Ensure that own actuals for sites allocated to you are done daily and submitted timeously
- Ensure that the necessary changes have been made to the new rosters going out to sites, by no later than the 1st of every month.
- This must include - leave; staff replacement; shift pattern changes if applicable

Investigations and reporting of incidents

General Queries

**Requirements**:

- Proven experience in a similar managerial role, preferably within the security, investigations, or risk environment
- Strong knowledge of incident investigation protocols and reporting frameworks
- Excellent leadership and team coordination skills
- Ability to work under pressure and manage multiple priorities across locations
- High level of integrity, discretion, and professional judgment
- Valid driver’s license and willingness to travel regularly
- Relevant qualifications in security management, policing, or a related field will be an advantage

**Job Types**: Full-time, Permanent

**Education**:

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