Claims Consultant

Claims Consultant with the required FSCA qualifications (FAIS & RE) and minimum 2 years’ strong administrative experience in a claims environment (motor or non-motor claims) required for a Short Term Insurance Brokerage based in Kloof.

**Minimum requirement**
- Grade 12 essential
- Minimum 2 years’ Claims experience, preferably in the short term insurance industry required
- Exposure to Motor Claims or Non-Motor Claims required
- Relevant insurance industry qualifications required - FAIS (NQF4) and RE5 certificates required

**Responsibilities**:

- Validating Policy Cover
- Registration of Claims
- Claims Assessments
- Claims Negotiation
- Claims Finalisation
- Client Service
- Retentions
- Understanding of Motor and Non-Motor Insurance for Personal and Commercial policies
- Ability to validate insurance cover applicable for various claim types
- Attending to telephonic & electronic queries
- Computer literacy and typing skills to effectively manage electronic diary and communication
- Strong planning and organisational skills to manage daily tasks, electronic filing and document management
- Attention to detail and intermediate numeracy and mathematical skills
- Managing client expectations and dealing with general complaints pertaining to claims
- Build relationships with internal and external stakeholders to benefit the claims experience

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

1. That you have read and understood our POPI Policy.

2. That you have no objection to us retaining your personal information in our database for future matching and will notify us in writing should you wish to remove your personal information from our database.

3. Should suitable opportunities arise we will contact you and request your consent to submit your CV to a specific client for a specific purpose.

4. That the information you have provided to us is true, correct and up to date.