Solutions Specialist
2 days ago
Job Description
Hello Future Solutions Specialist
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Private Core Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client.
Are you someone who can:
- Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit.
- Facilitate interactions with stakeholders and gather relevant information as input to solution proposals.
- Develop solution proposals for various processes and products in Private and Personal Core Banking.
- Provide specific input to Product House business requirements, business cases and proposals with alignment to overall strategic objectives.
- Prepare high quality presentations for articulation of business deliverables including but not limited to solution proposals.
- Prevent wastage and proactively identify process improvements to contain and reduce costs.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Align with FirstRand Values and deliver solutions that mirror our shared values.
- Have minimum qualification - Bachelor’s degree with minimum 2 to 3 years relevant experience
- Have experience in business analysis or process engineering
- Have experience with use of: Confluence/ Jira, Visio, DrawIO, Figma
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where iniative is taken and owned end to end
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
Job Details
12/12/24
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