Solutions Specialist
1 week ago
About us, purpose, experience and qualifications
**about us**:
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
**purpose**:
To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client
**experience and qualifications**:
- Minimum Qualification - Relevant Degree in Business/ Engineering/ IT or similar
- Experience - 3 to 5 years’ experience in similar environment, of which 1 to 2 years ideally at a junior specialist level
- Knowledge Required : Solution viability assessment and business case orientation
- Strong understanding of business process definition and re-engineering requirements
- Moderate understanding of project management and system, data or business testing requirements principles
- Experience in documenting and implementing projects/ initiatives in line with business vision and strategy
- Experience in the analysis and compilation of business information and intelligence
- Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
- **additional requirements**:
**responsibilities**:
- Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit
- Prevent wastage and identify process improvements to contain and reduce costs
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Compile reports that track progress and guide business to make informed decisions
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Deliver internal and external customer service excellence through adherence to quality service standards
- Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit
- Analyse data to identify opportunities for efficiencies and growth in business
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