Lodge Manager
4 days ago
Lodge Manager.
Exclusive Luxurious Game Lodge Sabi Sands Game Reserve - Mpumalanga
REQUIREMENTS:
3 - 4 years previous experience in lodge management
Effectively engage with guests on a personal yet professional level
Maintain an attention to detail and service delivery which ensures an exceptional guest experience (uphold standards)
Contribute to, implement and maintain the Lodge's standards through constant reviewManage staff discipline in a consistent manner, with a focus on encouraging best performance
Be knowledgeable of, adhere to, and enforce company policies and procedures
Communicate effectively with staff as well as seniors and peers
Work effectively with the management team to promote the business objectives as a whole
Working with the respective Group HODs, manage all departments to promote best performance and deliver exceptional service
Nurture staff relations and create a culture of care in staff villages and community
Effectively manage and promote staff training and development and staff welfare initiativesSupport, share the stories and be involved with the trust projects
Manage and control expenditure within agreed budgets
Constant assessment and improvement of efficiencies of all resources
Effectively manage all matters of stock control including lodge assets
Valid Drivers License
Manage all administrative matters effectively as per SOPs and within the confines of labour legislation
An outgoing, warm, friendly personality
PERSONAL CHARACTERISTICS
- Confident and comfortable in a diverse, multi-cultural environment
- Conversant and well-informed in global current affairs
- Passionate about creating memorable experiences for individuals
- Excellent attention to detail
- Honest, accurate and reliable
- Diligent and self-motivated
- Have the ability to work under pressure and meet deadlines
- Good staff motivator skills
- Good interpersonal skills and able to work as part of a team
- Willingness and ability to share information, teach and inspire others
Salary R 18 000 - R 20 000 negotiable - including accommodation
**Education**:
- Diploma (preferred)
**Experience**:
- Game Lodge Management: 4 years (preferred)
- 5* Game Lodge Management: 4 years (preferred)
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