Member Relations Coordinator

2 days ago


Cape Town, South Africa Job Crystal Full time

**Job Title**: Member Relations Coordinator
**Location**: Cape Town
**Type**: Full-Time
**Department**: Member Relations
**Reports To**: Head of Marketing & Sales

**About the Role**

Are you organised, emotionally intelligent, and obsessed with getting the details right? This role supports our Member Relations Manager in delivering standout brand moments — from gifting and travel coordination to event support and polished communication. You’ll also work closely with the visionary and Founder, helping bring their messages to life.

**Key Responsibilities**
- Coordinate gifting, promotional orders (e.g. Amrod), and travel logistics
- Draft scripts, design PowerPoint presentations, and assist with Founder keynotes
- Creatively repurpose leftover promo stock
- Support events with packing lists, visuals, and setup
- Act as the go-to person when the Member Relations Manager is away
- Help craft and send personal, high-touch communications
- Stay in tune with Member needs, brand tone, and subtle details others miss

**Who You Are**
- Emotionally intelligent and calm under pressure
- Detail-oriented and proactive — nothing escapes your eye
- Comfortable supporting senior leaders and managing up
- Creative with a practical streak
- Professional, respectful, and passionate about creating meaningful experiences
- Able to travel occasionally and work with high-profile individuals
- Discreet, polished, and aligned with the brand's values

**Requirements**:

- Diploma or Degree in Marketing, Communications, PR, or a related field
- 2-4 years of experience in marketing, executive support, or content-related roles
- Bonus: Skilled in Canva, InDesign, CapCut, or Adobe Creative Suite

Work Location: In person



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