Control Room Operator

3 days ago

Worcester, South Africa Fidelity Services Group Full time

**MAIN PURPOSE OF JOB**:
The aim of a Monitoring Centre Associate I is to handle incoming signals and the monitoring of all Response and Patrol resources.

**QUALIFICATION & EXPERIENCE**:

- Grade 12 (Matric)
- Grade C PSIRA Registered

**Responsibilities and duties**:
**1. Administration**
- Monitor and action emergency and non-emergency signals
- Phoning of the Premises/ Clients/ Key holders
- Recording all relevant information into the activations by means of computer
- Record and report all incidents and accidents to the senior on duty
- Ensure all relevant administrative work and handled signals are completed
- Monitoring and action of vehicle violations
- Updating of timesheets

**2. COMPUTERS AND EQUIPMENT MANAGEMENT**
- Report any faults to the appropriate authority on duty
- Not abuse the use of company telephones for private telephone calls
- Effective use and compliance of safety and zero harm standards

**3. TIDINESS OF THE MONITORING CENTRE**
- Responsible for a clean and tidy workstation

**4. CLIENT LIAISON**
- Telephonic assistance with any problems or complaints
- Updating of client information i.e. holiday instructions/other client information to be given to Monitoring Associate IV/V
- Reporting of any faulty alarm systems through the appropriate channel(s)
- Sales leads to be recorded and reported through the appropriate channel(s)

**5. GENERAL**
- Have sound knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Not abuse company telephone for private calls

**6. STANDARD OPERATING PROCEDURES**
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon service level and performance targets
- High standard of service must be upheld

**7. ADHOC**
- Assisting with other ad-hoc tasks and projects as and when required

**_

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

  • Tasting Room Manager

    7 days ago

    Worcester, Western Cape, South Africa De Wet Cellar Full time R400 000 - R600 000 per year

    Tasting Room Manager – De Wet CellarLocation: Worcester, Western CapePosition Type: Full-timeAbout De Wet Cellar:De Wet Cellar, the oldest cellar in the Worcester region, is renowned for its award-winning wines and warm country hospitality. We pride ourselves on delivering exceptional customer experiences and sharing our passion for wine with visitors from...

  • Temporary Boiler Operator

    5 days ago

    Worcester, South Africa KWV SA Full time

    **Purpose**: To provide steam for distillation by operating a coal fired boiler as needed and be an integral part of the maintenance team during shut down periods. **Minimum Requirements**: - Grade 12 - Code B License - Have a valid boiler operators certificate - Previously worked in boiler room - Have a technical aptitude - Willing to perform ad hoc and...

  • Process Controller Plant Operator

    2 weeks ago

    Worcester, South Africa Enshrine Placements Full time

    We are currently looking for a Process Controller Plant Operator to be responsible to monitor the performance of the plant within a shift period; do the required water analysis, compile and issue relevant reports; adjust the parameters of the plant in order to achieve the required water quality and quantity; strive to minimise the consumption of chemicals...

  • Process Controller

    2 weeks ago

    Worcester, South Africa Logic 360 Group Full time

    Plant Operator - Worcester Area **DUTIES & RESPONSIBILITIES**: - Primary goal: - Coordinate, control and monitor all operational activities on the plant within a shift period - Collect samples and complete analyses in the site laboratory as per the prescribed monitoring programme - Report preventative & corrective maintenance on plant equipment as...

  • Coffee Shop Manager

    1 week ago

    Worcester, South Africa Western Province Caterers Full time

    We are recruiting for a **Coffee Shop Manager** to join our awesome team. **Job Classification**: Permanent The **CSM **will be responsible for monitoring the quality of the food, service and making sure that the business unit performs well. **Duties & Responsibilities**: - Discuss catering arrangements; - Plan menu and communicate with staff; - Daily...

  • Plant Operator

    3 days ago

    Worcester, South Africa Vine Full time

    Our client in Worcester is in need of a Plant operator to join their team/ **Responsibilities**: Basic process control on a SCADA system. Basic Lab tests to be done each day. Test results to be interpreted to make process control decisions. Basic fault finding/problem solving regarding equipment breakdowns. Basic maintenance on equipment. E.g. oil...

  • Warehouse Controller

    2 days ago

    Worcester, South Africa GSF Car Parts Limited Full time

    About The Role As a Warehouse Controller at GSF Car Parts, you are responsible for motivating and leading a team of Warehouse Operatives. You will ensure stock can deliver the sales budgets and the operational functions of the Warehouse run smoothly. Main Duties include: Manage the organisation and performance to ensure the smooth and efficient running of...

  • Controller Worcester

    4 days ago

    Worcester, South Africa RNB Placements Full time

    Our client, FMCG concern, Distillery, is looking for a HSE Controller to join their team. Duties & Responsibilities Key performance areas include (but are not limited to): Manage security operations and access control, ensure effective control measures are in place. Perform and assist with incident investigation and identification of root cause and...

  • Unit Manager

    1 week ago

    Worcester, South Africa Western Province Caterers Full time

    We are currently recruiting for a **Unit Manager**to be responsible for monitoring the quality of the food, service and making sure that the unit performs well. Location: Worcester **Key responsibilities include but not limited to** - Discuss catering arrangements; - Plan menu and communicate with staff; - Daily costing sheets to be completed; - Supervise...

  • Operator - Worcester

    6 days ago

    Worcester, South Africa PepsiCo Full time

    **Responsibilities**: - Conduct pre and shut down operation inspection on machine. - Operating formfill machine - Conduct quality checks on raw materials - Good Housekeeping - Adhere to safety requirements and maintaining workplace safety. - Have a good understanding of Isida scales - Controle and regulate machine settings (e.g.Speed ) - Report to...