IT Desktop Support Technician

1 week ago

Randburg, South Africa OOSA Consultants Full time

Our Client is looking to employ a LAN/Desktop Support Technician

Duties And Responsibilities

Providing ICT related first-line support (desktops/computers, printer support & LAN connectivity) and serving as a contact point for IT related issues for the users.
Provide call management on Information.
Technology Service Management System (ITSM).
Manage, monitor network connectivity, servers, network security and performance.

Log and troubleshoot all ICT related issues and resolution.

Liaise with internal & external including third parties towards resolution of technical issues.
Ensure computer security and anti-virus updates.
Control and approve access to server rooms.
Monitor servers, racks and cooling systems.
Provide administrative support to all ICT related issues.
Keep inventory of hardware and maintenance records.
Ensure all software are properly licensed.
Valid driver’s license would be an added advantage as maybe required to travel to provide ICT support to other district offices or institutions.

Qualifications And Experience

Minimum NQF level 6 qualification in either National Diploma: IT; Communications Networks; Desktop Support; Or other relevant & equivalent qualification.

**Job Types**: Full-time, Permanent

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