Help Desk Support Randburg
5 days ago
ISP Helpdesk Support Agent Reference: HC -Moipo-1Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM. Contribute to the development and maintenance of the company's Knowledge Base. Minimum Requirements: Certification as IT Technician preferred. A+ / N+ certification. CCNA / HCNA certification. Microsoft Certified IT Professional preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's license and own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge of VoIP technology. Familiarity with network cabling, classification, and topology. #J-18808-Ljbffr
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IT Help Desk Technician
1 week ago
Randburg, South Africa FirstRand Full timeJob Description Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...
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IT Help Desk Technician-2
3 days ago
Randburg, South Africa FirstRand Full timeJob Description Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...
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Help Desk Technician D
6 days ago
Randburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...
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Babysitter wanted in Randburg
4 days ago
Randburg, South Africa Jobted ZA C2 Full timeA babysitter wanted in Randburg for 1 child, babysitting in Randburg. First time mom, lives close to work. Partner will be home as well as he works from home just needs some help as he sits in meetings a lot. Baby is currently 2 months old but will need someone from when she is 4 months old as that is when I will be going to work.
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Front Desk Receptionist
1 week ago
Randburg, Gauteng, South Africa The Garden Venue Full time R180 000 - R250 000 per yearJob Title: Front Desk Receptionist (Hospitality)Location: Randburg, JohannesburgEmployment Type: Full-TimeAbout the RoleWe are looking for a professional and customer-focused Front Desk / Reception Officer to manage guest relations, reservations and front-of-house operations. The ideal candidate must be comfortable using booking platforms and provide...
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Service Desk Technician Tier 1
2 weeks ago
Randburg, South Africa Tracker South Africa Full time**Listing reference**: track_001292 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:Helpdesk and Technical Support**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of a Service Desk Technician based in the...
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Service Desk Technician: Tier 1
1 week ago
Randburg, South Africa Tracker South Africa Full time**Position summary**: **Industry**:IT & Internet**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**EE position**:No**About our company**: **Introduction**: **Job description**: - Adherence to SLA for internal/external customers - Ensure compliance of calls logged against the call logging process - Reporting and escalation...
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Service Desk Technician: Tier 1
4 days ago
Randburg, South Africa Tracker South Africa Full time**Position Summary**: **Industry**:IT & Internet - **Job category**:IT and Telecommunications**Location**:Randburg - **Contract**:Permanent**EE position**:No**Introduction**: **Job description**: - Adherence to SLA for internal/external customers - Ensure compliance of calls logged against the call logging process - Reporting and escalation of incidents as...
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Senior Corporate Travel Desk Specialist
4 days ago
Randburg, South Africa Tracker Connect Full timeA leading travel management company in Randburg is looking for a Specialist: Travel Desk to coordinate and manage all travel requirements across the organization. You will ensure compliance with travel policies, maintain relationships with travel suppliers, and resolve any travel issues efficiently. The ideal candidate has a diploma or degree in a relevant...
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Randburg, South Africa Tracker South Africa Full timeA leading travel management company in Randburg is seeking a Specialist: Travel Desk to optimize organizational travel needs. The role involves coordinating travel bookings, managing supplier relationships, and ensuring compliance with travel policies. The ideal candidate will have 5 years of experience in corporate travel coordination and a diploma in...