Technical and Service Sales Specialist

4 hours ago

Johannesburg, South Africa GEA Group Full time

**Technical and Service Sales Specialist**:
**Job information**:
**Reference number**:
JR-0020771

**Job function**:
Service

**Position type**:
Full time

**Site**:
Johannesburg
48 Reedbuck Crescent, Corporate Park South, Midrand, Johannesburg, Johannesburg, 1682

**Your responsibilities and tasks**:

- Drive Service Sales activities, for LPT and prioritize initiatives, through close engagement with peers & Head of LPT Service
- Develop, implement and utilize Service Sales tools - I-Base and CRM and other tools currently under development
- Operate in partnership with new equipment / project sales teams to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
- Effect sales of GEA LPT equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service
- Travel to potential and existing customers (iBase) - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planed on CRM and minutes included.
- Actively promote smaller scale projects (Upgrades / Modernization)
- Assist with large project spare parts / repair orders - provide quotes, follow up and ensure the sale is executed in a timely manner.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs)

**Your profile and qualifications**:

- Technical or commercial qualification
- Min 5 years’ experience in technical support role
- Sound Knowledge of GEA Service Sales Tools
- Pumps, valves and liquid process knowledge required.
- Fluent in the English Language (Speak, Read and Write)
- Microsoft Office Experience Essential, in particular MS excel & MS word

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities and equal qualification are welcome and will be given preferential consideration.

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