Hod - Procurement (Must Have Insurance or Emergency

6 days ago

Johannesburg, South Africa Talent Evolution Full time

Procurement and Network Management and responsible for managing the Ambulance, Emergency Medical Services Automotive and Home service Providers as a whole; implement more efficient ways of providing service. Manage and oversee Cost Control Division

**Duties**:

- Manage EMS, Auto & Home Service Providers
- Extend and enhance the panel of service providers.
- Negotiate and manage rates/outcomes with service providers.
- Advise management on related processes, procedures and protocols.
- Timeous production of required stats and reports
- Understands and interprets stats, reports, products and SLA with clients to ensure smooth running of the department (this has a direct impact on service levels and customer services if not understood)
- Ensures that department policies and procedures are updated in order to ensure continuing effectiveness, and communicates and implements same, effectively.
- Assist staff when they experience complaints and problems with Service Providers
- Ensure monthly KPI’s are tracked and reported on.
- Manage the onboarding and support of the digital platforms and engagements with providers to ensure correct utilization of the platform.

Perform training with providers and host roadshows nationally

**Requirements**:

- Min 3 years working experience at a manager level within an emergency dispatch environment or insurance related environment.
- Excellent geographical knowledge of South Africa and Africa
- Understanding the complexity of service provider services within the company’s business environment
- Ability to manage own time.
- Excellent administrative skills
- Articulate in English/Afrikaans (ethnic languages will be an advantage)
- For more information please contact:
**Elsabe Olckers

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