Csr Progamme Manager

**Job Title**:
CSR Progamme Manager

**Purpose of the Job**

To provide strategic direction and project management of the Growthpoint Gems initiative and Adhoc support to the CSI team. Be a liaison among Gems beneficiaries, service providers, and internal stakeholders. Design and put interventions in place to improve the academic performance of the beneficiaries of the programme. Develop a monitoring and evaluation framework for the program, initiate an alumni network, and ensure overall program growth and delivery.

**Key Performance Areas**

**Programme Management and Design**

Team Leadership and People Management.
Provide support and guidance to beneficiary parents.
Manage and oversee the coordination of the Gems Leadership camps, parent workshops and any additional support.
Oversee academic and psychosocial support planning process and implementation.
Research and oversee the implementation of tiered programmatic approach.
Conceptualization of marketing material to promote the programme both internally and externally.
Manage and review Service Level Agreements (SLAs) and Memoranda of Understanding (MOUs) with external partners and stakeholders.
Draft, in alignment to procurement policies, Requests For Proposals for identified areas of partnerships.
Proactively identify and manage programme risks, implementing risk mitigation strategies as it speaks to data management and compliance, i.e POPIA(especially for minors) and FICA alignment.

**Finance and Admin**

**Budget and manage programme budget**

Budget and manage programme budget
ensuring accurate forecasting, and budgeting each financial year
tracking using monthly management accounts,
ensuring accurate reporting of expenditures inline with the monthly management accounts statements
manage service provider costs such as, credit lines, especially those that overlap financial years

Liaise with the team to ensure effective communication with Growthpoint Gems beneficiaries with regards to programme related queries and invoices.
Oversee the constant maintenance of the database and work with other departments when necessary
Oversee the budgetary requirements for GEMS

**CSI Opportunities**

Manage the GEMS BBB-EE information contribution, SED spend.
Provide adhoc support for various CSI initiatives such as Gsquared(employee volunteer program), build a boys and career days

**Monitoring and Evaluation**

Oversee the monitoring and evaluation process. Includes stakeholder engagement, research, putting in place Theory of Change and specific evaluation areas, and report on progress quarterly. volunteer programmes.
Identify any specific trends in order to innovate additional support offerings.

**Stakeholder Engagement**

Act as the primary point of contact for internal and external stakeholders, including service providers, students, parents and staff members in the programme/beneficiaries.
Conduct quarterly engagements to assess implementation progress, mental health check-ins, academic progress, and the status of program equipment such as laptops.

**Reporting**
- Prepare relevant reports for
- Social Ethics and Transformation ( SET),
- GEMS Advisory Committee,
- Board report & SA operational report
- Integrated Annual Report
- Needs basis and EXCO.

Prepare and provide insights for the Annual Integrated report.
Prepare and provide programmatic insights and assessment of progress in relation to SDGs underpinning the ESG framework.
Prepare any and all programmatic reports and documents needed for all forms of control such as audits.
**Staff management**

Leadership, mentoring, and performance management
- Manage the GEMS team and see to their operational delivery.
- Conduct performance evaluations, provide feedback and support career development for team members.
- Conflict resolution

**ESG**

Ensure the program adheres to the organization’s ESG (Environmental, Social, and Governance) policies and goals. By incorporating ESG considerations into program planning and execution, reporting on ESG performance to the relevant councils.

**Job Specific Skills**

Solid administrative skills
Strong organizational abilities and attention to detail
Excellent verbal and written communication skills
Strong project management skills to execute planned activities effectively
Strong problem-solving and decision-making skills
Building and managing relationships

**Competencies**
- Ability to work well under pressure
- Computer literate Deadline focused
- Strong organizational abilities and attention to detail
- Understanding of BBBEE legislation
- Stakeholder focus: meeting the needs and expectations and continually improving services
- Decision making consider the information available, identify options, and make timely decision
- Managing and developing people
- Entrepreneurial; remaining current with competitor information and market trends
- Problem-solving; analyzing and interpreting problems from a variety viewpoint
- Resilience; recover quickly from setback that imp