Product Manager

Our client, a market leader in** property management software** has an opportunity for a **Product Manager** to join their fast-growing team in **Somerset West**.

**Duties & Responsibilities**

1. The Product Manager has a customer focus and as such needs to spend time to:

- understand the industry and what it takes to be successful in the industry understand the customer environment in the context of the industry.
- understand the different customer business models and processes.
- understand industry best practice.
- understand the customer pain points and driving customer priorities.

2. The Product Manager has a market focus and also needs to understand what the market needs from a product / solution perspective. As such the Product Manager also needs to understand:

- The key competitors in the market and differentiating factors,
- Key stakeholders that play in the market
- A strong understanding how the future of property management should look, strengths, opportunities, threats and weaknesses of the product in comparison with the market needs and what the competition is offering.

3. Product Business Plan
- The PM participates in the process to compile the annual Product Business Plan in consultation with and with input from all the various stakeholders. Once the business plan and associated product budget has been approved by the board, the PM will be responsible to manage the implementation of the business plan by working closely with all stakeholders involved.

4. The Product Manager is responsible to manage the implementation of the Business Plan and associated Budget. This entails:

- Working with the Sales, customer Success and Dev aims to ensure that all teams deliver in accordance with the agreed Business Plan and Budget
- Escalating issues that cannot be resolved in accordance with the agreed to process.
- Reporting monthly and annually to the board on progress against the business plan and budget
- Taking corrective action in consultation with all stakeholders to address issues and deviations timeously.
- Working closely with the Product Owner (PO) in a tag team model to align customer expectations with product and delivery realities on a continues basis. This means that they do not report to one another, but they drive different business objectives that can only be achieved by working closely together on a consensus basis.
- Participate in workshops, shaping sessions and betting tables as the customer representative.

**Product Manager Requirements**
- Bachelor's degree in business or technology
- 10+ years of total work experience
- 2 - 4 years in a senior management role, ideally as a product manager
- A track record of success in either property management or financial technology
- Top-tier business acumen, curiosity, and familiarity with new technologies.
- Strong network and content knowledge in the local property management or banking space
- You balance working for tactical gain with progressing towards a long term vision.
- You are confident using data to inform leadership, context setting and decision making within your team.
- You enjoy getting your hands dirty, experimenting, iterating and delivering features to customers.
- You're passionate about great customer experience, making complex things simple, all while improving our users lives in the process.
- You're a keen collaborator with teams outside product, happy letting others take the credit for great work in order to make the most of the diverse talent.

The position in based in the office

Location: Somerset West

**Salary**: Depending on experience

Starting date: As soon as possible.