Customer Service Representative

5 days ago

Western Cape, South Africa Tracker South Africa Full time

**Listing reference**: track_001431

**Listing status**: Online

**Position summary**:
**Industry**:IT & Internet

**Job category**:Customer Service

**Location**:Western Cape

**Contract**:Permanent

**Remuneration**:MARKET RELATED

**EE position**:Yes

**Introduction**:
**Job description**:

- Process sales contracts received from clients, sales consultants and business partners
- Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
- Scheduling of Business Service Requests as and when required
- Moving of technicians scheduled jobs as required
- Tech Support
- Maintaining efficiencies of technicians scheduled jobs
- Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
- Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
- Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
- Ensure that the Lead Sources and Pricing Sources are captured correctly
- Providing insurance certificates
- Assist and attend to incoming calls
- Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
- Provide service to both existing and prospective clients
- Ensuring both the company and the customers’ best interest is kept at heart

**Minimum requirements**:

- Matric with at 2 years’ experience in an administrative role
- Previous experience is the logistics or tracking industries would be advantageous
- Proficiency in MS Office & Outlook
- ** We Got You. At Home. On Roads. In Life.

  • CSR (Customer Service Representative)

    2 weeks ago

    Woodstock, Western Cape, South Africa af1ccb3d-63d3-46de-a870-225d067ec15d Full time R75 900 - R113 000 per year

    Job Title: Customer Service RepresentativeCompany: TELUS DigitalLocation: Woodstock or Maitland, Cape Town (Onsite)Salary: R7,900 to R9,500 per month + IncentivesAbout the RoleTELUS Digital is looking for enthusiastic and customer-focused Customer Service Representatives to join our onsite team in Woodstock or Maitland, Cape Town. You will engage with...

  • Customer Service Representative

    5 days ago

    Cape Town, Western Cape, South Africa EXL Full time

    We're Hiring Join EXL as a Customer Service Representative Hey there Are you someone wholoveshelping others, solving problems, and bringing positive energy to every conversation? Then we wantYOUon our team atEXLWe're on the lookout for friendly, driven, and people-first individuals to join us asCustomer Service Representatives— the real heroes behind...

  • Customer Service Representative

    7 days ago

    Cape Town, South Africa TTEC Full time

    Customer Service Representative-048G3 **Description**: Your potential has a place here with TTEC's award-winning employment experience.. As a **Customer Service Representative** working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

  • Customer Service Representative

    1 week ago

    Cape Town, Western Cape, South Africa Konig Digital Full time R120 000 - R180 000 per year

    Position: Customer Service RepresentativeCompany Overview:Local Internet Marketing (Pty) Ltd is a leading digital marketing agency based in Cape Town, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is dedicated to helping our clients achieve their goals and grow their online...

  • Customer Service Representative

    5 days ago

    Cape Town, South Africa Trust Disability Solutions Full time

    **Overview** We are seeking a dedicated and enthusiastic **Customer Service Representative** to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position...

  • Remote Customer Service Represantative

    4 weeks ago

    Cape Town, South Africa Jtime Logistics Full time

    Responsibilities for Customer Service Representative Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion Document all inquires, requests, resolutions, and follow-up tasks Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines Display a courteous and...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Teleperformance Full time R1 000 000 - R1 200 000 per year

    OverviewAs the first point of contact for our client's valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and...

  • Customer Service Representative

    1 day ago

    Cape Town, South Africa Rentalist Full time

    Location: Remote - About Us: - Job Description: Nestflo, a cutting-edge property technology SaaS platform, is seeking a dedicated **Customer Success Representative** to ensure our clients achieve exceptional results with our solutions. You will be instrumental in helping real estate agencies streamline operations, enhance tenant experiences, and maximize...

  • Customer Service Representative

    2 weeks ago

    Cape Town, South Africa TTEC Full time

    Customer Service Representative - Nights-040ED **Description**: Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative - Nights**, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also...

  • Customer Service Representative

    7 days ago

    Cape Town, South Africa TTEC Full time

    Customer Service Representative - Nights-048G7 **Description**: Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative - Nights**, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an...