Credit Controller

Credit Controller
Main Purpose of the Role:

- Responsible and accountable for maintaining an allocated Debtors Book
FUNCTIONAL AREA:

- Finance
Reports to:

- Credit Manager
Internal Team Interaction:

- (Information, support, advice): Product and Dealer Support Managers,
Sales Department, Creditors: exchange of information, support, advice,
persuasion
External Team Interaction:

- (information, support, advice, persuasion/ negotiation): Dealers: exchange of
information, support, advice, persuasion
Specialising In Professional HR Talent, Training & Development
NO. WHAT?
ACTIVITY
HOW?
TASKS TO BE EXECUTED
CRITICAL OUTCOMES
REQUIREMENT
1. Dealer Credit
Management
- Control Dealer credit activities through:

- Management of customer accounts, credit
limits/terms, orders on hold
- Ensure payments are received on or before
due dates
- Process receipts from bank statements
- Follow up on unpaid accounts
- Carry out dealer account reconciliations
- Process journal entries
- Resolve queries through interaction with
dealers and product divisions
- Releasing of Credit Notes captured on Syspro
- Identify delinquent dealers and escalate
- Weekly age analysis to be sent to the Credit
Manager with comments
Admin work eg filing, credit note listing,
amendment forms etc
Exposure to losses minimised
Dealer satisfaction
Maximise collections
Company records are complete
and accurate
2. Dealer Credit
Review / New
Accounts
- Compile Credit File incorporating Credit
documents for new accounts,
- Buying patterns, etc are added to the file for
credit reviews
documents are correct
- Carry out ITC checks
- Complete trade references
- Prepare and discuss findings with Credit
Manager within the stipulated timeframe
Accounts to be set up / updated on Syspro
Identify potential risk or
opportunity for increased sales
Company records are complete
and accurate
3. Month End - Ensure all receipts, journals and internal
account entries have been completed prior to
close-off of Debtors Book
Send Age analysis with comments for
accounts overdue and 60 days to Credit
Manager
On time and complete
No negative interest impact
Dealer satisfaction
4. Year / Half Year End
- Identification of potential bad debt write-offs
to Credit Manager for review on a spreadsheet
- Spreadsheet with credit balances to be
reviewed
- Processing of credit related entries
Processing bad debt related entries
Correct provision
Accurate and on time
Specialising In Professional HR Talent, Training & Development
5. Support Support credit control team as required Effective teamwork
MOST COMPLEX ASPECTS TYPICAL OF ROLE: Delivering on dealer expectations of sales service levels.
Excellent communication skills
DESCRIBE FLUCTUATION OF WORK (even flows, predictable peaks, unforeseen peaks): Even flows
with predictable peaks
LIMITS TO AUTHORITY:
COMPETENCIES
(Weight = 1 is desirable, 2 is necessary but can be developed on the job, 3 is essential)
Technical Acumen Demonstrates well developed
knowledge of required processes and
compliance requirements. Pays
attention to detail in following process
requirements. Analytical with
deductive and problem solving ability.
3
Business Acumen Able to develop a sound working
knowledge of dealers’ business.
Demonstrates a clear understanding of
the business case for the requirements of
the role. Able to critically evaluate
information and act accordingly.
3
Interpersonal Skill Able to develop effective working
relationships with others and manage
conflict through patience and
persuasion. Displays integrity, empathy
and service ethic. Demonstrates ability
to communicate effectively at all levels.
3
Service focus Display customer service ethic both
internally and externally.
3
Problem-solving, decision making, interpersonal skills, business acumen, planning, response to pressure, innovativeness,

**Salary**: R100,000.00 - R200,000.00 per year

COVID-19 considerations:
All customers are required to wear a mask

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- commercial credit control environment: 5 years (required)
- Automotive As a credit controller: 2 years (required)

License/Certification:

- computer literacy on MS Office and Syspro (required)
- Credit Management qualification Level 2 will be preferred (required)