Debtors Team Leader

3 hours ago

Johannesburg, South Africa ADvTECH Support Office Full time

Maximise productivity & supervision within the Debtors team. Minimising the need for handover accounts. Team leaders will be specialised in different aspects of the debt collection department and supervise that team in line with this specialisation.

**Key Result Areas**:
**Debtors Control Maintenance**
- Receives documentation from relevant departments and journalism revenues/corrections and payments
- Compiles journals with detailed documentation on a monthly/daily basis
- Forwards journals for authorisation
- Communicates and negotiates with fee payers, lawyers, staff and departments to recover outstanding monies and arrange payment
- Prepares letters and communicates with Administrators on a monthly basis
- Prepares report on debtors on a monthly basis
- Forwards debtors’ handovers
- Communicates with attorneys on a monthly basis
- Liaises with student advisors/administrators when required
- Debtors statements, accuracy and reconciliation
- Monitor collections and advise branches on arrears debt
- Maintain filing system
- Audit preparation
- Comply and uphold finance processes in line with company and statutory regulations

**Control Accounts & Journals**
- Receives payments daily deposits and allocations
- Checks and ensure allocations are correct as per policy
- Forwards documentation to controller for checking
- Control and maintain debit order database ensuring all monies are collected. Communication with unpaid fee payers

**Special Projects**:

- Special projects as and when required by manager. Innovation and ideas to improve collections and administrative process

**Adhoc Duties**:

- Assist FM with ad hoc financial reports/duties as required
- Assist with HO office reception duties and ensure procedures are followed

**Competencies**:

- Supervision, training and disciplining of staff
- Deal with customers diligently, courteously and professionally while collecting payments (Excellent telephone manner)
- Ability to understand and read a statement, in order to identify overdue account
- Be concise and assertive, although also persuasive and patient
- Excel knowledge
- Customer service orientated and some knowledge of CPA
- Self-motivated, reliable negotiation experts who care for our clients as well as our company.

**Legal Requirements, Certificates, Licenses, Registrations**

Excel Literate, Accounting packages and Windows Computer Literate, Debt Collecting, Interpersonal skills

Legislative updates

**Experience**:

- At least 2 - 5 years experience in finance clerk position, collections dealing with debtors, creditors & cashbooks
- Debtors experience (Non - negotiable)

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