Insurance Consultant

2 weeks ago


Pretoria, South Africa Santam Full time

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Centurion. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

This role is focused on, but not limited to; servicing broker requests, including enquiries.
- Dealing with general insurance and policy specific enquiries;
- Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Undertaking to adjust premiums in line with new asset values;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assist with profiling the client with the best suitable product and underwriting criteria;
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
- Assisting in implementing solutions for improvement; and
- Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

QUALIFICATIONS AND EXPERIENCE
- Matric/ Grade 12
- 60 commercial lines FAIS credits
- A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous
- Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
- Minimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets

KNOWLEDGE AND SKILLS
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance and accreditation standards
- Conduct efficient administration
- Optimising work processes

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.



  • Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    Job DescriptionWe are seeking an experienced Business Consultant to join our team at MiWay Insurance Limited. As a Business Consultant, you will play a pivotal role in building and maintaining strong relationships with our network of insurance brokers.You will be responsible for promoting our insurance products and services, offering valuable insights and...


  • Pretoria, Gauteng, South Africa Santam Insurance Full time

    This career opportunity is available at Santam Specialist Business: Santam Heavy Haulage for Insurance Consultant, who will be based in Sandton.General Responsibilities:General policy administration of commercial business which includes quoting, issuance of new policies and amendments.Dealing with general enquiries and providing support to management and...


  • Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    Business Consultant OpportunityWe are seeking a highly motivated and experienced Business Consultant to join our team at MiWay Insurance Limited.The successful candidate will be responsible for building and maintaining relationships with insurance brokers, promoting our insurance products and services, and providing valuable insights and guidance to ensure...

  • Insurance Expert

    1 week ago


    Pretoria, Gauteng, South Africa Hollard Insurance Full time

    Hollard Insurance is an exciting place to work, offering a dynamic and supportive environment for talented professionals like you. As a Claims Consultant, you will play a key role in ensuring that claims are managed efficiently and effectively.Job DescriptionIn this role, you will be responsible for evaluating and investigating all claims received, providing...

  • Insurance Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa Sanlam Limited Full time

    Insurance Consultant (Centurion / Parktown)Date : 17 FebWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our...

  • Insurance Consultant

    16 hours ago


    Pretoria, Gauteng, South Africa Sanlam Limited Full time

    Insurance Consultant (Centurion / Parktown)Date : 17 Feb Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in...

  • Insurance Consultant

    2 weeks ago


    Pretoria, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

  • Insurance Consultant

    3 weeks ago


    Pretoria, Gauteng, South Africa Sanlam Limited Full time

    Insurance Consultant (10)(Centurion/Parktown)Date: 17 Feb 2025Location: Pretoria, GautengWho are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and...

  • Insurance Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa Santam Full time

    Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our...

  • Insurance Consultant

    16 hours ago


    Pretoria, Gauteng, South Africa Santam Full time

    Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our...


  • Pretoria, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...


  • Pretoria, Gauteng, South Africa Santam Business Full time

    Job title: Insurance ConsultantJob Location: Gauteng, JohannesburgDeadline: April 26What will make you successful in this role?Servicing broker requests, including enquiries.Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.Dealing with general insurance and policy specific...

  • Insurance Consultant

    16 hours ago


    Pretoria, Gauteng, South Africa Santam Business Full time

    Job title: Insurance Consultant Job Location: Gauteng, Johannesburg Deadline: April 26 What will make you successful in this role? Servicing broker requests, including enquiries. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services. Dealing with general insurance and...


  • Pretoria, Gauteng, South Africa Sanlam Limited Full time

    Sanlam Limited is a reputable insurance company in Southern Africa, with a long history of delivering exceptional customer experiences. We are currently seeking a highly skilled General Insurance Consultant to join our team.The role of the General Insurance Consultant involves providing expert advice and guidance to our brokers and customers on general...


  • Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    About the RoleThe successful candidate will be responsible for building and maintaining relationships with insurance brokers, promoting our insurance products and services, and providing valuable insights and guidance to ensure our brokers have the necessary tools and support.This is an excellent opportunity for an experienced Business Consultant to join our...


  • Pretoria, Gauteng, South Africa Old Mutual South Africa Full time

    Job OverviewWe are seeking a highly skilled and experienced Insurance Consultant to join our team at Old Mutual South Africa. As a key member of our organization, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring that customers receive the best possible experience.The ideal candidate will have...


  • Pretoria, Gauteng, South Africa Santam Insurance Full time

    Santam is the market leader in the general insurance industry in Southern Africa.We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centred on our delivery...


  • Pretoria, Gauteng, South Africa Energy At Work Projects Full time

    We are seeking an experienced Afrikaans Insurance Consultant to join our team at Energy At Work Projects. As a consultant, you will be responsible for developing and maintaining strong relationships with clients, providing them with tailored short-term insurance solutions.About the Role:You will be responsible for conducting outbound calls to engage with...


  • Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    Join to apply for the Broker Business Consultant role at MiWay Insurance Limited.Job Title:Broker Business ConsultantJob Location:Gauteng, JohannesburgDeadline:April 03Job DescriptionUp for a new challenge? Feel you can make a difference? The Broker Department is looking for an enthusiastic individual who would like to fill the above-mentioned role in...


  • Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    Job OverviewAs a Business Consultant at MiWay Insurance Limited, you will play a key role in building and maintaining strong relationships with our network of insurance brokers.You will be responsible for promoting our insurance products and services, offering valuable insights and guidance, and ensuring that our brokers have the necessary tools and support...