Senior Clerk: Client Service Center
2 weeks ago
We are looking for a customer
- centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.
You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.
**RESPONSIBI**LITIES**INCLUDE**:
- Financial and Administrative Tasks
- Handling of Petty Cash
- Handle all fraud allegations/complaints
- Monthly and weekly statistics report writing
- Attend to administrative tasks as and when requested to do so by the Department Head
- System Maintenance
- Reports and Statistics
- Risk Management
- Cash Claims
- Funeral Arrangements
- New Policies
**QUALIFICATIONS REQUIRED FOR** THE POSITION**:
- Matric (Grade 12)
- Category B FAIS Accredited
- Clear ITC credit record
- Clear criminal record
- Where the consultant is not yet accredited, they need to be working under supervision with the
appropriate contact in place and under supervision of an accredited Key Individual
**QUALIFICATIONS**REQUIRED**FOR**THE**POSITION**:
- Marketing experience
- Computer literate and must be able to work under pressure
- Good communication skills (English and two African languages)
- Should be client friendly and service orientated
- Listening and problem-solving skills
- 1-2 Years life assurance, preferably in policy maintenance/client services environment
- 1-2 Years administrative experience
- AVBOB Production system will be an advantage
**SKILLS REQUIRED FOR** THE POSITION**:
- Good communication, administration and time management skills
-
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