Call Center Agent

7 days ago


Mount Edgecombe KwaZuluNatal, South Africa International Call Group Full time R54 000 - R72 000 per year

WE ARE HIRING: CALL CENTER AGENTS

We are looking for motivated and customer-focused Call Center Agents to join our growing team. The ideal candidates must have strong communication skills, the ability to work under pressure, and a passion for delivering excellent customer service.

Responsibilities:

  • Handle inbound and outbound calls in a professional manner
  • Assist customers with queries, complaints, billing, and service-related issues
  • Provide accurate information and resolve customer concerns efficiently
  • Capture customer information and update system records
  • Meet daily, weekly, and monthly performance targets
  • Maintain a high level of professionalism and follow company procedures

Requirements:

  • Minimum of 3–6 months call center experience (unless you want it different)
  • Excellent communication skills in English (add other languages if needed)
  • Matric / Grade 12 certificate
  • Ability to work under pressure and in a fast-paced environment
  • Must be punctual, reliable, and goal-driven

Location:

  • 15 Fairways Avenue, Mount Edgecombe, Estate 2, Business Park, Durban

How to Apply:

Email your CV, Matric certificate, and ID to:

OR WhatsApp:

Job Type: Full-time

Pay: R4 500,00 - R6 000,00 per month

Work Location: In person


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