Area Segment Manager
1 week ago
Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To lead and manage a team of Private Wealth Bankers as well as Sales Support Consultants within a defined geographical area, driving growth in high-net-worth client acquisition, relationship deepening and revenue generation.
The role is responsible for implementing the Private Wealth Banking strategy, ensuring exceptional client experience, compliance and talent development aligned to business priorities.
Formulate tactical strategy and associated delivery plans related to single practice areas.
Ensure proactive integration and operational tactical enhancement.
Job Description
People Management:
- Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Customer Management
- To manage customers experience for all clients and turnaround times
Risk and Operations Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Business Management:
- Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
Stakeholder Management:
- Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Customer Experience:
- To provide service excellence and achieve customer satisfaction
Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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