Senior Credit Controller

2 weeks ago

Cape Town, South Africa Dotdigital Full time

**About Us**:
**The Company**:Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principle's of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.

**Role Purpose**:To assist in the performance of the Credit Control function for the organisation. Perform all functions of Credit Control Manager’s role when required.

**Duties and Responsibilities**:

- Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum.
- Cash flow forecasting - weekly detailed forecast by every sales invoice for 8 weeks ahead, comparison to previous week and major movements.
- Liaise with sales Account Managers regarding overdue/disputed accounts
- Disputes review on a weekly basis with escalation to account managers and directors as appropriate.
- Dealing with accounts that have gone into liquidation including liaising with administrators.
- Assessment of credit worthiness of potential and existing customers including determining credit limits and payment terms
- To create new client accounts and set up onto system Banking and cash allocation onto system when required
- Maintain Credit Card receipts - Reconciliation and allocation.
- Responsible for 7 day and final notice letters before action.
- Deal with many billing escalations
- Issue Credit and Debit Journals when required

**Required Competencies**:

- Experience (desirable) with the following systems
- Sage
- CRM
- Credit Safe
- Excel
- Strong analytic and numeric skills
- At least 3-5 years’ credit control experience
- Able to prioritise your workload and demonstrate flexibility
- Strong communication and interpersonal skills
- Persistence and tenacity, assertiveness without being aggressive, ability to build relationships
- with clients
- Good attention to detail

**Interview Process**:

- 15min screening call with Team Talent
- 1 hour video interview with Head of Finance Operations & Credit Control and Credit Control Team Lead
- 1 hour FINAL video interview with Head of Finance Operations & Credit Control, Finance Director and member of the HR team

**Application deadline**:
**Some of Our Global Benefits**:

- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward

**DEI commitment**:
**Legal statement**:

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