Point of Sales Database Administrator

1 day ago

Midrand, South Africa Famous Brands Full time

**Main Outputs and Responsibilities for This Position**

POS (POINT OF SALE):

- Drive Point of Sale (POS) systems functionality and support in achieving the Group’s overall strategic objectives.
- Understand and adhere to Famous Brands POS methodology, and framework
- Technical: Drive the resolution of technical issues experienced with all POS systems, along with new software releases.
- Provide technology support when integration with POS systems is required.
- Remain abreast of key trends and developments relevant to POS environments.
- POS Databases: Management of Mugg & Bean and Wimpy POS database
- POS Vendors: Manage the Service Level Agreements with all POS service providers.
- Guide the resolution process

DATABASE ADMINISTRATION:

- Work closely with the POS Support Specialists to ensure all programming is completed on time and accurately with regards to the following:Bi-annual menu launch, programming changes and final sign off
- National promotions Local store marketing initiatives
- Troubleshoots POS and back-office problems and collaborates with vendors and other support technicians to resolve support issues

POSI UPLOADER:

- Monitor the receipt of daily transaction files from all restaurants (FB Connect)
- Business Errors:Responsible to fix all Business errors in error logs.
- Implement controls to mitigate business risk and eliminate the number of error files.
- Master data:Responsible for the integrity of the data that comes through the POSI uploader, by ensuring that Dimension Manager is kept up to date.

SPECIAL PROJECTS:

- Consumer facing Tech Projects linked to POS integrations.
- Support in the execution of all Consumer Facing Tech Hub projects.

HAPPY HIGH PERFORMING PEOPLE:

- Ensure that the core mission, vision, and values of Famous Brands are always executed.
- Celebrate success amongst the team.
- Develop and maintain strong stakeholder relationships and deliver mutually established goals.

**Formal Education**
- Matric essential
- Hospitality Degree or equivalent

**Experience**
- 3 - 5 years’ experience in POS functionality (Cloud-based)
- Extensive knowledge of POS testing strategies
- Experience maintaining POS systems
- Experience and knowledge of food cost calculations
- Experience in a multi-channel or Omnichannel environment
- Advanced knowledge of Microsoft Excel & PowerBI
- Good understanding of database structures and rules
- Good understanding POS infrastructure and integration

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