National Clinic Services Manager

5 days ago

Cape Town, South Africa Clicks Group Limited Full time

**Listing reference**: 020851

**Listing status**: Online

**Position summary**

**Industry**:Wholesale & Retail Trade

**Job category**:Other: FMCG, Retail, Wholesale and Supply Chain

**Location**:Cape Town

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**About our company**
- Clicks Group

**Introduction**
- The Clicks Group is looking to bring in a new National Clinic Services Manager to work within the Healthcare Services department. The role is based at Clicks Head Office in Cape Town and will report into the Healthcare Services Manager.

**Job description**

**Job Purpose**:

- To generate, develop, improve and implement a profitable business offering for clinics by developing new business opportunities in line with Clicks Healthcare strategy, by cultivating and managing internal, industry and government stakeholder relationships.

**Job Objectives**:

- To identify and develop new appropriate healthcare opportunities, services and business relationships, in line with the company’s health strategy, profitability expectations and legal requirements.
- To profitably manage the clinics, outside of operations, as a business by providing timeous reports on the progress and identifying and responding to trends.
- To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
- To manage the process of designing, developing and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
- To drive continuous business process improvements and implement projects to embed clinic services excellence, manage risk and ensure quality patient care.
- To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
- To drive integration between clinic services, dispensary and front shop operations.
- To lead, train and develop the Nursing Practitioners to ensure effective team development and delivery to meet business needs.

**Minimum requirements**

**Education**:

- Health related qualification (NP qualification, B.Pharm, QPB qualification, and other health related qualifications to be considered)
- Registered with SAPC

**Job Experiance**:

- 5 -10 years’ experience in a healthcare profession
- 2-3 years’ experience in a commercial business environment
- Management experience

**Job Related Skills and Knowledge**:

- Best Practice in nursing/clinic services in retail
- Financial and business acumen
- Business process
- Healthcare industry
- Negotiation skills

**Competencies**:

- Relating and Networking
- Persuading and Influencing
- Deciding and Initiating Action
- Entrepreneurial and Commercial Thinking
- Analysing
- Planning and Organising
- Presenting and Communicating Information

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