Administration Supervisor

6 days ago

KwaZuluNatal, South Africa The Foschini Group Full time

**Responsibilities**:
- Assisting the Store manager with Stock take & store administration- Monitor and analyse stock movement within the store- Implement risk management procedures, which mitigate stock losses and Shrinkage.- Ensure compliance of all administration, systems and reporting procedures- Extracting store report to analyse store turnover and stock performance- Understand and present information to Store manager- Organise and maintain in store filing systems- Monitor and controller cash or transactional activities to ensure process is followed- Uphold in store safety and security procedures.- Process Customer transactions via active retail system (POS)- Identifying Customer needs through professional engagement and communication.- Establish Customer loyalty, by promoting cash reward programs.- Take initiative to improve Customer experience and satisfaction.- Adhere to visual Merchandising principles and follow housekeeping procedures- Continuously take on opportunities to develop your own selling skills and product knowledge.- Work within a team to meet sales target and implement store objectives.

**Qualifications and Experience**:
- A Grade 12 qualification-
- A minimum of 3 years retail or admin experience-
- Remain in sync with the latest fashion trends- A passion for excellent Customer services and sales environment

**Skills**:
- Good administration ability.-
- Be computer literate-
- Customer Service Delivery-
- Planning & Organising-
- Policy & Procedures-
- Customer Value Management-
- Holding self and others accountable to meet commitments.-
- Good verbal/ written communication skills and good organisational skills-
- Strong organizational and planning skills-
- The ability to multi-task in a fast-paced environment-
- The ability to work independently-
- The ability to take initiative-
- A high level of attention to detail

**B**ehaviours for success**:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.-
Effectively building formal and informal relationship networks inside and outside the organization.-
Building strong customer relationships and delivering customer-centric solutions.-
Making good and timely decisions that keep the organization moving forward. -Creating a climate where people are motivated to do their best to help the organization achieve its objectives.-
Making good and timely decisions that keep the organization moving forward.-
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.-
Developing people to meet both their career goals and the organization’s goals.-
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.-
Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.-
Providing direction, delegating, and removing obstacles to get work done.-
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

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