Superbalist - Fulfillment Coordinator

1 week ago

Cape Town, South Africa Superbalist Full time

We're looking for people who:

- are decisive
- are continuously learning & improving
- think big
- are proactive
- obsess about the customer and the customer experience
- are accountable
- collaborate
- are trustworthy, approachable and open minded
- simplify processes and solve complexity
- are diverse and inclusive

If that sounds exciting to you, then you may be right for Superbalist, and ready to help us build SA's biggest and best fashion etailer.

**Description**:
As a Fulfillment Coordinator, you will contribute to the continued growth of Superbalist in the sourcing department. You are part of a team that is working towards building the the biggest and most loved fashion destination in South Africa. Your primary responsibility is to support the department across all administrative functions and tracking.

**Reports to**:
Retail Operations Manager

**The Role**:

- Administration and resolution for purchase order related enquires.
- Purchase order quantity, size and barcode maintenance.
- Purchase order delivery date amendments
- Purchase order conversions, status changes and order book reconciliations
- Cross collaboration between Inbound, Retail and Suppliers to improve order conversion and reduce PO risks.
- Following up on Purchase orders to ensure delivery across key teams (Supplier, retail and Inbound).
- Working with processing houses to deal with issues and ensure delivery and SLA's are met.
- Intake Reporting, tracking and stakeholder updates
- Adding input and assistance to SOP development

**Key Requirements**:

- Competency in MS Office packages specifically in excel
- 1+ years' experience in retail is preferable
- Relevant diploma or degree
- Basic knowledge and understanding of retail math

**Key Competencies**:

- Verbal and written communication
- Planning and organising
- Attention to detail
- Team work
- Adaptability
- Continuous learning

**_Superbalist is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._

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