Route Controller

5 days ago

Cape Town, South Africa Finovate Full time

Our client, a transport and logistics company, is looking for a **Route Controller (Day Shift)** to join their team in the **Kraaifontein** area.

**Overall Job Description**

The role will be responsible primarily for Primary distribution risk management, live route tracking and execution management. Additional to this, the role will be responsible for fulfilling a support function for Secondary distribution business units. Part of this role's responsibilities will be tracking of routes, alert management, exception management and escalation, expediting, trending & analysis, communication with drivers and depot's and should play an integral part in improving the productivity of operational teams.

**Responsibilities**:
**_ Daily, Live Execution Management of all routes for assigned Business Unit (BU)_**

Route Execution & Tracking:

- Live visibility and tracking of all routes within the BU on Cella Track
- Tracking and investigation of all “Late” routes
- Tracking Route Compliance, Planned vs Actual KM and Planned vs Actual TAT

Alert & Exception Management:

- Managing Risk alerts
- Acknowledgement & Resolution of Alert pop-ups on Cella for applicable BU
- Driver communication and relationship
- Driving corrective action with driver
- Ensure correct escalation processes are being followed

Master Data:

- Be aware and keep log of all master data or system issues that might cause inaccurate route tracking
- Full understanding of all Control Tower master data fields

KPI Management:

- Taking full accountability for KPI’s and contributing towards the improvement of these as part of the Route Compliance dashboard, including all KPI’s (Pro-active response to all risk alerts, leading to incident prevention)

Reporting:

- Excellent assessment, analysing and evaluation capabilities (Reporting & Insights).
- Check Route Compliance, pick up KPI exceptions, fix and escalate where required.
- End-of-shift report to CT Manager.

Personal Development:

- Responsible for own development to increase own competencies for the position function and future leadership growth opportunities.

**Qualifications and Experience Requirements**
- Matric or equivalent
- Advanced Studies (Tertiary Diploma/Degree) advantageous
- Minimum of 2 years’ experience in operations in transport environment.
- Computer Literacy (MS Office, Outlook)
- Specific industry experience beneficial.
- Experience with the functionality of TMS systems
- Non-negotiable: Own reliable transport to accommodate night shift hours.
- Displaying a clear interest in transportation.
- Must be able to work night shift, weekends, and public holidays.
- Computer literacy: Execution Management on a technological Platform, Microsoft Office
- Excellent communication skills (English, verbal and written).

The position in based in the head-office.

**Location**: Kraaifontein

**Salary**: R15 000-R18 000

**Starting date**: As soon as possible.

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