Client Liaison Officer

1 week ago

Johannesburg, South Africa Curiska (Pty) Ltd Full time

**CLO DUTIES**
- Prepare and distribute work detailed monthly, quarterly, and yearly reports to clients.
- Provide required information and documents to clients.
- Prepare trip reports of client meetings to record the details for future reference.
- Submit client meeting reports to manager or supervisor.
- Provide support and assistance to other management teams.
- Audit all client liaison active accounts.
- Develop liaison with client service and collection department to provide required information and acquire necessary documents.
- Revise and distribute contractual referrals.
- Provide feedback to management on areas of improvements.
- Recommend implementation of enhanced processes.
- Plan and schedule monthly meetings with clients.
- Monitor client satisfaction through follow up on solving client issues and problems.
- Initiate measures to research and resolve client raised issues.
- Collaborate with clients to identify and implement value added services

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