Team Leader: Contributions

About Sanlam Corporate
Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100yearsof expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.
We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future -your career, your personal development and of achieving awesome things. We pride ourselves in helping our employees to realise their worth and live with confidence. What will you do?

**Key Responsibilities**:
Set clear direction in respect of team goals, objectives and outputs, performance management, training, coaching and system related duties.
Manage and monitor compliance and adherence to service level agreements.
Monitor risk within the team, department and system and liaise with relevant parties to manage, decrease and or remove these risks.
Identify and inform Manager / Client Relationship Managers of any issues. (Escalation)
A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and
Income Tax Act and any other relevant legislative requirements.
Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core - managing the correctness of processing within a functional team.
Manage correctness of processing/recording/reporting within a team.
Manage professional verbal and written communication and reporting to clients. (Internal and external)
Investigate, resolve and respond to internal and external client queries. (Verbal and in writing.)
Guide administrators to investigate, resolve and communicate accurately, effectively and efficiently. (Internally and externally) Qualification and Experience Grade 12 with 5 to 6 years related experience. Knowledge and Skills
Previous Retirement Fund Experience
Ensure effective audits, expense and risk management controls
Department operations and office management
Supplier and customer management
Management of admin/clerical employees
Good understanding of regulatory and statutory environment
Compile, manage and interpret Reports Personal Attributes Communicates effectively - Contributing independently Decision quality - Contributing independently Directs work - Contributing independently Plans and aligns - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.