Logistics Controller

1 week ago

Nelspruit, South Africa Heineken International B.V. Full time

We Go Places How about you?
Immediate Superior: Francis Tease
Job Grade: 9
Location: Mbombela
Function: Supply Chain
Sub Function: Customer Services & Logistics
Type of Contract: Premanent
Reference Number: 140702
Closing Date: 22 July 2025

Job Grade 9

Role Purpose

Responsible for the effective management of all activities in the Distribution Centre Warehouse, relating to ensuring that products are received, stored accurately and that Customer Deliveries are executed in a timely and efficient manner.

Key Responsibilities

1. Standards and Governance
- Ensure Compliance: Adhere to internal control measures (e.g., ISO, ICC, audits) and legal requirements, including quality and risk standards.
- Drive Continuous Improvement: Maintain systems, procedures, and asset management while identifying and implementing process improvements.

2. Customer Service
- Deliver High-Quality Service: Ensure on-time, in-full delivery aligned with agreed service levels and customer expectations.
- Customer Engagement & Resolution: Analyze service performance, handle complaints, and adjust strategies to improve customer satisfaction.

3. Operations Management
- Optimize Operational Efficiency: Manage transport, outsourcing, and inventory processes to meet cost and resource targets.
- Financial Oversight: Monitor budgets, forecasts, and operational costs (R/HL), taking corrective actions where needed.

4. Leadership
- Foster Team Integration: Promote cross-functional collaboration and learning.
- Performance Management: Hold regular team meetings to track and align on performance goals.

5. Risk and Safety
- Ensure Compliance and Fleet Safety: Conduct inspections and audits to meet road safety and fleet standards.
- Uphold Workplace Safety: Maintain site safety and housekeeping standards as part of regulatory compliance.

KPIs

1. Minimum Grade 12 (Matric) Qualification.

2. A relevant certificate/ Diploma in Logistics, Distribution or Supply Chain or similar field will be an advantage

3. Up To 3 Years minimum total years of relevant experience.

4. Proficient in MS Office,

5. SAP, Strato, Qlikview, Tableau, PowerBI, Success Factors experience beneficial.

6. The ability to work under pressure and meet tight deadlines.

7. The ability to manage teams

Behavioral Competencies

Commercial and Business Insights - Basic Application

Strategic Business Planning - Basic Application

Financial Management - Capable Application

Warehousing - Capable Application

Delivery - Capable Application

Data Savvy - Capable Application

Regulations, Governance, Risk Management - Capable Application

Customer Service Levels Management - Capable Application

Product Knowledge - Basic Application

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

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