Partner Growth Lead, Grocery

2 weeks ago

Randburg, South Africa Uber Full time

**About the Role**

We are launching an exciting new team to grow our Grocery & Retail business in South Africa, and we need people like you to help us bring this team to life

The Partner Growth Lead will work on projects and initiatives that are primarily aimed at driving growth amongst our strategic and enterprise partner segments. They will drive operational improvements & collaborate with cross-functional stakeholders to help us launch, onboard, grow and scale new strategic partnerships and initiatives within the Grocery & New Verticals business in South Africa. You will work with these partners to drive revenue growth, operational excellence, and customer service, working closely with cross-functional counterparts across the business.

This role requires creativity, strong senior stakeholder management skills, strong business acumen and analytical skills, a desire to learn and willingness to roll up your sleeves to take on complex business challenges that Uber has never faced before.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

**What You'll Do**
- **Internal and external advocate.** Be the merchant's go-to person and navigate internal processes to provide the best outcome for the client and our market
- **Bring your analytical A-game **You will be building business models, performing analysis with Ops Analysts to understand trends, provide concrete insights, and track productivity and success of initiatives to ensure we are driving towards the best possible outcome
- **Handle the big picture and the tiny details. **You are organized and always on top of your deadlines to ensure nothing gets missed. You also have an eye to the big picture and thrive by crafting new ways to add to existing partnerships
- **Drive initiatives.** You will drive and support key initiatives across our business teams to grow strategic and long term opportunities with our various partners. This involves wearing many hats and jumping in to help your teammates when the needs arise
- **Read between the lines.** You will be working with stakeholders from various teams such as Product, Marketing, Operations, Legal, Finance, etc.
- **Drive day-to-day interactions** with our best-in-class partners
- **Employ critical thinking** and creative problem-solving skills to navigate relationships

**Basic Qualifications**
- Proven experience of professional work experience in a fast paced environment
- 4+ years of experience in a senior client facing role working with enterprise or mid-market sized accounts
- An intuition for people. You are spending the majority of the time working with various internal and external teams, building and cultivating new relationships with potential and existing partners within all parts of an organization.

**Preferred Qualifications**
- Business acumen and analytical skills to be able to build models to assess the commercial viability of new deals and programs for our partners
- You are a self-starter and collaborative leader. Everywhere you go, you cannot help but flex and stretch your analytical powers, pitching in as needed, but also knowing when to take control and lead a conversation with an Engineer, Product Manager, or C-Level Executive
- Product sense. You know what makes a product experience not just good, but amazing. You lead cross-functional teams to create partner integrations that delight users and drive measurable impact
- Speediness and resourcefulness. This team moves fast and always operates in new spaces. You pick up things fast and run with them
- Instinct for handling partners. You have a proven track record of successfully handling complex partnerships
- Ability to have a 'sixth sense' when it comes to partnerships and that leads you to thoughtfully navigating multiple partner engagements
- Experience with Salesforce, SQL

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