Subscription Billing Coordinator

1 week ago

Johannesburg, South Africa FM:Systems Full time

**SUBSCRIPTION BILLING COORDINATOR**

**FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace.**

**Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience - our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.**

**FM:Systems Group, with a main office located in Raleigh, North Carolina, USA, is a leading provider of Integrated Workplace Management Systems and the leader in Space Management and Workplace Services software, is seeking a Subscription Billing Coordinator. This position is available on a hybrid remote work/office based (Johannesburg) basis, as approved by the Company. This is a key role in a fast-paced, challenging environment handling billing, sales administration, order entry, and contract review for the Company. With a focus on billing, the incumbent will also work with Account Managers in reviewing payment schedules, and other terms and conditions of customer contracts, specifically as it relates to revenue recognition.**

**In this role, you will have the opportunity to**:

- Participate in sales administration and billing process from beginning to the month-end close activities.
- Input orders or contracts and prepare accounting entries, as needed.
- Perform contract and revenue reconciliations and related analysis for management reporting.
- Manage the billing process and all related invoice and billing queries/concerns including collections.
- Expeditiously work with Account Managers to process orders and billing requests accurately.
- Support external and internal requests related to specific areas of responsibility.
- Assist in refining billing and contract review processes and procedures with a focus on continuous improvement.
- Manage and assist with various related ad hoc projects as needed.
- 7-10+ years of experience in a similar role.
- College diploma and/or technical qualification or equivalent professional experience.
- Ability to communicate effectively with various departments, under time constraints and deadlines.
- Must be meticulous, detail-oriented, and highly organized.
- Ability to work independently, yet cooperatively in a team environment.
- Proficient in Excel and Sage Intacct, or similar accounting system.

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