Current jobs related to Industrial Relations Specialist - Port Elizabeth - Teleperformance South Africa

  • Public Relations

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa The Sales Centre co Full time R250 000 - R500 000 per year

    Salary: R15,000 Medical Aid Allowance + 10 Days Paid LeaveWe're looking for a Public Relations Executive with strong agency or client-side experience — someone who can confidently own PR campaigns and support broader marketing initiatives across multiple client accounts.This role blends public relations, digital PR, and marketing, so it's perfect for...

  • Customer Relations Officer

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa Hire Power Full time R160 000 - R240 000 per year

    Customer Relations Officer (FMCG Retail)Port Elizabeth Reporting to: Divisional Manager Permanent:  Full-time, 100% on-site in the Humerail areaCommencement Date:  Jan/Feb 2026 Minimum Requirements:Matric with at least 3+ years related customer service, promotions and sales experience gained within the FMCG retail industry. Fluent in English and...

  • Broker Consultant and Investment Specialist

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa 62fc3cef-9a56-45e5-9cff-8d8291ad1dc9 Full time R500 000 - R1 200 000 per year

    Job Description,PPS External Distribution has an opportunity for a hybrid development role combining the skills and experience of a Broker Consultant and an Investment Specialist.Primary responsibility will be the provision of Life Assurance & Investment support to financial intermediaries. Proven track record of sales ability and ability to expand the PPS...

  • Payroll Specialist

    5 days ago

    Port Elizabeth, South Africa Teleperformance South Africa Full time

    **Role**:Payroll Specialist **Reporting to**: Payroll Manager **Job Level**: Mid-Level **Job Type**: Full-Time, Permanent **Job Mode**: In-Office **Location**: Cape Town / Port Elizabeth **Job Overview** We are seeking a detail-oriented and reliable **Payroll Specialist** to join our team. In this role, you will be responsible for processing and...

  • Plant Reliability Specialist

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Hire Resolve Full time R1 000 000 - R2 500 000 per year

    Position: Plant Reliability SpecialistHire Resolves client is seeking a skilled and experienced Plant Reliability Specialist to join their team in Gqeberha, Eastern Cape. The successful candidate will be responsible for ensuring the reliability and performance of their plant equipment through proactive maintenance and continuous...

  • Claims Administrator/Specialist

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa Placements Africa Full time R60 000 - R100 000 per year

    Claims Administrator / SpecialistAutomotive Risk & Damage ManagementPort ElizabethOur client is looking for a Claims Administrator to handle the claims administration for their organisation.The company handles the claims for damages that have occurred to vehicles that have been shipped via transport carrier (road) and marine vessels (ships).You will be...

  • Specialist: Legal

    23 hours ago

    Port Elizabeth, Eastern Cape, South Africa ABSA BANK LIMITED Full time R120 000 - R150 000 per year

    Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

  • Pricing Specialist

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Hire Resolve Full time R300 000 - R450 000 per year

    Description:Hire Resolve is currently looking for a talented Pricing Specialist to join our client based in Port Elizabeth. As a Pricing Specialist, you will be responsible for developing and implementing pricing strategies to optimize profitability and increase market share.Responsibilities:Solution and strategy of estimating and preparation of freight...

  • Sage Cloud Accounting Specialist

    24 hours ago

    Port Elizabeth, Eastern Cape, South Africa Network Associates Full time

    Seasoned Accounting professional or Analyst, with expertise in Sage Cloud Accounting?Do you have a passion for helping businesses streamline their financial processes and maximize profitability?We're looking for aSage Cloud Accounting Specialistto join our team, and help our clients optimize their Accounting Systems, business process flows, improve financial...

  • Customer Relations Officer

    1 week ago

    Port Elizabeth, South Africa Hire Power Full time

    Minimum Requirements: Matric with at least 3+ years related customer service, promotions and sales experience gained within the FMCG retail industry. Fluent in English and Afrikaans. MS Office proficiency- essential. CRM systems experience - advantageous Open to male or female Must have a clear criminal history Key Responsibilities: Providing order...

Industrial Relations Specialist

2 weeks ago

Port Elizabeth, South Africa Teleperformance South Africa Full time

The IR Specialist is responsible for executing IR initiatives that enables an environment of high engagement and fostering of good working relationships between management, the company and employees. The IR Specialist will be responsible in supporting on all IR/ER related tasks, partnering with operational HRBP’s, business unit managers and the Head of HR & Recruitment to implement strategies that will ensure a sound IR environment within the business overall.

**Responsibilities include (But not limited to)**:

- Provide specialist Industrial Relations advice and guidance to the Business
- Labour law and legislative compliance
- Internal communication relating to IR matters and guidance to line managers
- Extend communication relating to any company, trade union matters which affects the position of the company and/or the employees
- Chairing of disciplinary hearings, appeal hearings and grievance procedures
- Administration of in-house agreements relating to shift patterns, job grades.
- Extensive knowledge of the LRA and BCEA
- Be the Subject Matter Expert at a unit level with regards Labour Law legislative requirements (including Labour Relations Act/ Basic Conditions of Employment/Employment Equity)
- Oversee the analysis and reporting on ER processes such disciplinary hearings; outcomes; progress on ER cases; investigations around conditions of employment
- Liaise and correspond with CCMA on logistics around cases
- Recognize and provide insights on IR/ER barriers, risks and opportunities that may impact the business
- Lead and facilitate the implementation of IR/ER programs, processes and tools across the business unit
- Lead the implementation of leading IR/ER practices aligned to BU requirements
- Mediate any issues of conflict that may have been escalated due to differences between management and employees
- Educate line managers and all employees within the business regarding IR/ER Policies and procedures to ensure understanding and compliance with new legislation
- Monitor disciplinary and grievances issues within the business unit and ensure due proves is followed and management representation during all disciplinary and dispute resolutions processes
- Preparation of case evidence and preparation of disciplinary processes at the CCMA
- Represent the company at the CCMA for all business unit related cases
- Represent the company at the CCMA on any labor matter
- Ensure effective tracking and reporting of all ER cases within the HR management system.
- Attend and participate as part of the Employee Forum, to provide feedback around the business practices
- Ensures effective and efficient implementation of the processes to keep the necessary time frames in how we manage ER Issues
- Be a change agent and communicate on change plans with regards policies and processes within the organization
- Proactively checks in with the Business and actively engages with operational teams on changes taking place
- Any other activities that fall within the scope of IR/ER portfolio.

**Education**:

- Matric Essential/Equivalent - Essential
- Diploma / Degree in HR, Labour Law and/or any other related field.
- In depth knowledge of the LRA, BCEA and other related legislation
- Knowledge in IR, CCMA (Conciliation & Arbitration Level), and Disciplinary Enquiries etc.
- +3 years relevant experience
- MS Windows 95/98, MS Windows Fundamentals, MS Excel (Advanced), MS Power Point (Advanced), MS Outlook (Advanced)

**Skills and Knowledge**:

- Written and verbal communication skills
- Report writing
- Proficiency in MS Office Skills
- Proficiency in BCEA, LRA and related labour legislation.
- CCMA process
- Case investigation and management
- Business acumen
- Business Environment Work Conditions and Special Requirements
- Handling of highly confidential information
- Ability to work independently

**Attributes**:

- Attention to detail
- Adherence to deadlines
- Team Player
- Reliability
- Initiative
- Assertive / confident
- Flexible
- Highly energetic and enthusiastic
- Dedicated
- Adaptive
- Quality Orientated

**Job Types**: Full-time, Permanent