Service Desk Agent

JOBNUMBER **iOCO03579** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: Join Our Team as a Service Desk Agent - Be the Hero of IT Support! Are you passionate about technology and love helping people solve their IT challenges? As a **Service Desk Agent**, you’ll be the first line of defense, providing fast, friendly, and...

**Key Skills/Competencies**: - Matric & ITIL Foundation - Qualifications pertaining to the customer service industry - Must be able to use Microsoft Office - Proficient data entry skills - Proficient in English - 2+ years experience in a service desk role - Ability to effectively handle multiple tasks in a fast-paced environment - Demonstrated verbal...

The main purpose of the role is to recommend, implement, and monitor preventative and corrective actions to ensure that quality standards with the Service Desk environment is achieved. **Duties and Responsibilities** The Junior Service Desk Quality Analyst will be required to execute the following duties and responsibilities, but not limited to the...

**Job description** - Providing remote support to all client users utilising the given remote tools, by resolving all non-hardware related incidents. - Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to the relevant support parties. - Identifying and reflecting in Service First all Domain controllers...

Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering...

**Snr Customer services Agent** **Midrand R29K Neg** **Education & Experience** - Matric (Grade 12) - At least 5 years Customer Service experience (which includes experience in Credits and Claims and Call Quality Measurements). - At least 2 years supervisory experience. - Experience in the courier industry and or Warehouse environment. - Experience in...

Real Estate Agent Rosenveldt Properties is hiring experienced Real Estate Agents! Are you ready to join a dynamic real estate agency with no royalty or desk fees? At Rosenveldt Properties, we’re building a high-performance team and are looking for motivated, experienced agents to grow with us. What we offer Competitive commission splits – your proven...

Business Unit, Department, Reporting Job grade/level OP2 Business Unit Digital Solutions Platform Department Octane Position reports to Team Leader: Call Desk Span of Control 0 Core Description Responsible for providing technical support to service station dealers IRO the various products and services that we provide. Understand the various Software and...

On-line Customer Services Agent, Midrand, 1 year contract, R16k Neg, 3 to 5 years’ experience in on-line customer services, sales orders, queries, follow up and credits. **Salary**: R15 000,00 - R20 000,00 per month

The main purpose of the role is to identify and monitor training needs in the Service Desk department, thereafter ensuring that continuous training is implemented. Managing the success of the training programs implemented. **Duties and Responsibilities** The IT Support Trainer will be required to execute the following duties and responsibilities, but not...