Head of Department- CRM
6 days ago
**Purpose of the role**
To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.
**Main responsibilities**
- Lead and support a team of department managers & Customer Assistants
- Develop the team to meet strategic business objectives
- Manage full operations of the department
- Manage daily sales and customer relations
- Identify business growth opportunities (new markets, new products and new services)
- As a member of the management committee, co-create and decide on the strategy to implement
- Participate in cross-disciplinary projects with fellow colleagues
- Design the most cost-effective delivery channels for your department
- Develop appropriate risk management strategies
- Introduce efficiency, improvement measures for an optimal return and stakeholder value
- Develop customer service improvement strategies
- Get involved in drafting and changing policy to align with changing market conditions
- Relevant business degree
- Previous retail experience at a senior management level
- Proven track record in the Retail industry.
- Ability to work long hours and weekends
- Ability to work as Duty Manager when required, e.g. open and close store
- Excellent interpersonal relations
- A team builder and a team player
- Excellent customer service
- Self-confident, hardworking and lives by example
-
Head of Department
2 hours ago
Greenstone Park, South Africa Leroy Merlin Full timeKey Performance Area Our company is looking for a Loss Prevention Manager to be responsible for managing loss prevention, performing internal control checks and risk management. Duties will include control and managing of loss prevention collaborators(external security service providers etc.) at a store level, collaborating with store leaders, Business...
-
Head of Department Commerce
4 days ago
Greenstone Park, South Africa Leroy Merlin Full time**Purpose of the role** To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth. **Main responsibilities** - Lead and support a team of department managers - Develop the team to meet strategic business objectives - Manage full operations of the department - Manage daily sales...
-
Department Manager- Wood
2 hours ago
Greenstone Park, South Africa Leroy Merlin Full time**Purpose of the role** Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Sales Consultants. Support and assist the Head of department. **Main Responsibilities** - Lead and support a team of sales consultants. - Be a player in the development of collective performance. - Share...
-
Junior Department Coordinator
2 hours ago
Menlo Park, South Africa Stodels Nurseries (Pty) Ltd Full timeMulti Award Winning Nursery-**Stodels** is looking for a dynamic **Junior** **Department Manager - Outdoor** to head up the Department at our **Menlo Garden Centre**. **RESPONSIBILITIES**: - Profitability (sales, mark up, write offs) - Merchandising and display standards - Managing and developing staff - Completing the operational scorecards and KPA’s -...
-
Head of Ground Operations
1 week ago
Kempton Park, South Africa JustTheJob.co.za Full timeHead of Ground Operations - Kempton Park Qualifications Matric Requirements Minimum of 5 years operations experience Adequate knowledge of aviation operations At least 3 years of supervisory experience in the ground operations department Hold or have previously held a pilot licence (Desirable) Duties Ensure compliance with all regulatory and safety...
-
Internal Sales
1 week ago
Kempton Park, South Africa Home of KOT (pty) ltd Full timeAs an Internal Sales Representative, you will play a crucial role in driving sales growth and providing exceptional service to our customers. You will be responsible for managing customer inquiries, processing orders, and providing product information, all while working closely with our external sales team and other departments. **Key Responsibilities**: -...
-
Healthcare Business Growth
7 days ago
Kempton Park, South Africa Boardroom Appointments Full timeA leading recruitment firm in South Africa is seeking a Head of Healthcare Development to drive business opportunities and achieve sales targets within the healthcare sector. The ideal candidate should have a strong sales track record, preferably in Clearing & Forwarding, and a solid understanding of healthcare logistics. Responsibilities include client...
-
Account Manager, Retention Sales, Road Logistics
2 hours ago
Kempton Park, South Africa DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: Account Manager, Retention Sales, Road...
-
Menlyn Park, South Africa Assupol Life Ltd. Full time**1. VOLUNTARY EXITS (Policy Cancellations)** Monitor and analyse voluntary policy cancellations. Develop strategies to minimize cancellations and retain existing policyholders according to set targets Continuously monitor and analyse patterns in voluntary policy cancellations to identify trends and root causes, utilizing data to gain insights into client...
-
Business Development Manager
4 weeks ago
Kempton Park, South Africa DSV - Global Transport and Logistics Full timeLocation: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)Job Posting Title: Business Development Manager - New BusinessTime Type: Full Time SUMMARY The main purpose of this role is to sign up new accounts and to meet monthly and annual new business targets. Strategic accounts need to be signed up and the implementation of these accounts needs to be...