Technical Customer Care

2 days ago

Cape Town, South Africa Merieux NutriSciences Full time

**Technical Customer Care**

Cape Town

Regular

**MERIEUX NUTRISCIENCES**

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, **join us**

**YOUR DAY TO DAY LIFE**

We are looking for a **Technical Customer Care** in 7 WARRINGTON ROAD, CLAREMONT, CT, WESTERN CAPE 7708 ZAF. Your mission will be to:
We currently have a vacancy for a Technical Customer Care role in our Customer Care Department in our Cape Town Branch.

The incumbent will act as the primary contact for assigned accounts and co-ordinate related technical support activities for clients, ensuring best-in-class service to the clients of Merieux NutriSciences range of services.

A general knowledge of food testing methods and scientific processes, obtained from a minimum diploma in Microbiology (or similar), Food Science/ Tech, or Chemistry required.
Practical experience in a commercial laboratory will be an advantage.
Act as the liaison between the lab and assigned clients to provide seamless service to the clients.
Excellent communication and problem-solving skills required.
Working hours with shift work: 08:00am - 16:30pm and 09:00am - 17:30pm.

**YOUR PROFILE**

**A minimum diploma in Microbiology (or similar), Food Science/ Tech, or Chemistry required**

**WHY JOIN US?**
- Because you would contribute to an inspiring **Public Health purpose,** supported by long-term and visionary shareholders.
- Because you would have an **impact on our strategic pillars** that build on 50 years of experience and expertise.
- Because you would be part of a community of **an enthusiastic and skilled group of people** who love **co-building** together and serving a purpose bigger than them.
- Because you would be **welcome as you are**, in a diverse and open-minded environment that is rich in our singularities and differences.
- Because you would grow in an **international group of more than 8200 fantastic team members**, with plenty of opportunities to learn and share.

**Ready for the journey?

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