Account Management Support

2 weeks ago

Pretoria, South Africa A 1L Realization (Pty) Ltd Full time

**Key accountabilities**:

- Account management
- Provide support in all pre-sales and administration responsibilities to the Key Account Manager
- Assist with communications between customers, A1L professionals and A1L on issues such as: contract management, invoicing, operational problems, complaints, quality of service.
- Understand the clients longer-term strategy and business needs, as well as the market and competitive environment.
- Can identify new opportunities that will help clients and the Account Manager to achieve their business objectives.
- Ability to work in a fast paced and changing environment.
- Strong networker, who adapts well to changing priorities, demonstrates resilience, flexibility and energy.
- Experience in dealing with tight deadlines in a fast-moving environment and dealing with complex roles and business areas.
- Ability to interact with stakeholders at various levels.
- Ability to analyse recruitment and sales data and trends and to implement corrective actions.

**Competencies**:

- Ability to build and maintain good relationship.
- Reliable and dependable
- Paying attention to detail
- Excellent Interpersonal skills.
- Excellent Communications skills, both internal and external.
- Confident
- Team Player
- Exploit new business opportunities for new revenue streams.
- Effective Time Management
- Excellent Planning and organising skills.
- Excellent Admin skills

**Experience**:

- 5 years experience in pre-sales or customer experience
- 2 years Account Management experience
- Recruitment Exp/exposure to IT Recruitment would be advantageous.
- Financial background will be an added advantage.

**Education**:

- A relevant diploma or Degree would be advantageous.

**Required Skills**:

- Excel
- Word
- PowerPoint
- Written and verbal communication

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