Account Manager

This position reports to the **Lead Sales Specialist**

**Your responsibilities will include**:

- **Driving the adoption and usage of Takealot's self-service advertising platform for Sponsored Advertising; by Marketplace sellers**:

- For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement.
- Provide sellers with clear, data-driven insights and recommendations.
- Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions.
- Coordinate the collection of assets needed for designers to create and execute campaigns.
- Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule.
- Supervise billing and payment processes to ensure accuracy and timeliness.
- Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution.
- Consistently meet and surpass advertising sales targets for the platform
- Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers
- Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts
- Implement new seller acquisition strategies
- Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform
- Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth
- Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results
- Escalate any operational platform issues to the technical teams to resolve

**Attributes Required**:

- Smart, hard-working, with demonstrable integrity
- A passion for online, digital marketing and advertising is essential
- Bias towards action and solution-oriented
- A self-starter and fast learner with an active thirst for knowledge
- Willing to take direction and able to work independently, demonstrating initiative
- Highly organised with meticulous attention to detail
- Ability to multi-task and to meet tight deadlines
- Comfortable working under pressure in a fast-paced environment

**Qualification, Competencies & Experience**:

- Bachelor's Degree or Advanced Diploma
- If the degree/diploma qualification requirement isn't met, **at least 5 years of account management experience/exposure (through projects or responsibilities**) will be required
- **3 years experience in B2B software or advertising sales (account management)**:

- **Digital Marketing, Advertising and Sales experience (must have)**:

- E-Commerce experience is advantageous but not required
- **Demonstrated ability to consistently achieve sales targets**:

- Strong track record of internal and external relationship management

**The Environment**:

- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are short on ego and high on output
- We are doers and not only thinkers, it's all in the execution after all
- We love what we do and what we are creating

We seek to Employ an **Extra Ordinary Min**d who:

- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is **passionate about the potential of e-commerce** and delivering a** world-class customer experience**:

- is **entrepreneurial, thrives under change** and accepts it is a constant and always** looks for solutions** to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- **thinks like an owner** of the business
- is **SMART, has INTEGRITY** and is **HARD WORKING**

If you meet the above criteria and are an** Extraordinary Mind**, come and join us
- Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._